Ryviu: Product Reviews & QA , 1 367 avis
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The csv-import of my Shopify Product Rating app failed. The support answered only 3 days later – as a bot with an answer that didn't even begin to solve the problem. Deleted the app right away.
Hi there,
My name's Yen from the Ryviu team. I'm truly sorry to hear your experience with Ryviu was not as you expected.
As checking, the answer from our Bot could not solve your problem properly. However, our Support team reached you right after being available in our working time, and gave the instruction to you to import the CSV file. We did not get any problem when impoting the CSV file which you provided. Could you double check our answer in your mail box?
We're looking forward to hearing your feedback soon, so we can assist you to import CSV files. Thank you for your patience and understanding.
Best regards,
Yen
The service of Pyviu is so helpful. And it's very easy to use. And the speed is quite ok.
Dan was really helpful. Prompt service didn't take much longer to sort the doubt out.
C'est L'agent Yen qui m'a reçu et elle m'a aider à faire les travaux les plus complexes sur ma boutique. elle est très patiente et courtoise. je lui donne une note de 5 étoiles.. Right.
I have never seen such great customer service, Dan is the best
Great app, very helpful and easy to use. Kind support 24/7.
Customers are good
This App has one of the fastest and clearest support i've ever seen!
Greetings to Selina :)
Le service client est incroyablement rapide et professionnel !
perfect support, fast and friendly