Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

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2021년 11월 23일

Product Q&A doesn't work when inserted into template. Instructions reference a theme template that doesn't exist. Deleted app.

TractorByNet Store
미국
앱 사용 기간 9분
답글 Ryviu개 2021년 11월 23일

Hi there,

My name's Yen from the Ryviu Team.

Firstly, I am so sorry for the inconvenience you experienced with our app. Ryviu supports Paid plans to add the Q&A widget. Therefore, it does not work on your Free account. Please check the detail in our pricing section https://apps.shopify.com/ryviu.

I hope you can give me a chance to assist you. I will be more than happy to help you to set up all things you need as same as we always do with other valuable customers.

I'm looking forward to hearing from you.

Thanks,
Yen

2023년 12월 8일

Minha loja
브라질
앱 사용 기간 2개월
답글 Ryviu개 2023년 12월 10일

Hi Minha loja,

This is Yen from the Ryviu team. I apologize for any inconvenience you've experienced with our Ryviu app.

Kindly share the details of your concerns or questions so that we can provide you with the necessary assistance. Please reach out to us through our Live Chat or email at info@ryviu.com.

Thank you in advance for your patience.

Best regards,
Yen

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