Ryviu: Product Reviews & QA
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I love this app!! I should highly appreciate the excellent support helper: Dan. He is very efficient in helping me solving many technical difficult problems.
Very good customer service, very useful app. They're always quick to respond whenever you have questions or need troubleshooting. Highly recommend this app.
Perfect after-sales service,the problem of adding reviews to the theme was perfectly solved by working with Yen very responsible！！！
I loved the support service, my request was answered quickly and I give 5 star to Yen attendant. Thanks...
This app is excellent...very easy to use and easy to integrate with our website...the team are really nice and they do their best to help you in case of any issue... I strongly recommend this app which make our website really professional
Super atende a necessidade, nunca deu problema, fácil de configurar e funciona direitinho! Recomendo!
There are aspects of this review app that are very good. The control over the look and feel of the review and Q&A widgets is excellent. However, there are several areas where the developer could improve. We're having significant issues with spam reviews or Q&A entries (ie: a question with 1 character, submitted over and over again). The developer has ignored our request for help with spam filtering. It had gotten so bad at one point that we were forced to disable the Q&A function. We'd also like to see the ability for reviews or Q&A to be shared automatically across more than one product. There are situations, especially with the Q&A function, where the questions are applicable across a wide range of nearly identical products. Our previous review app on our old shopping cart did allow this feature.
Hi there,
My name's Yen from the Ryviu support team. We appreciate your feedback and sincerely apologize for the problem you encountered.
We have already contacted you privately to assist you in resolving that issue. Please check your inbox so that we can continue to help you.
Thank you for your patience.
Best regards,
Yen
Great App. Easy to install and works well. Awesome customer service. Problem solved within 10 minutes. Thanks a lot!
did the job good and was very good at. importing the reviews easily and very good support team that made it easy
Great app! Really easy to customize and the support team is amazing (reply time is good and they were able to help us with any issue we had so far).