Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

评论 (1,484)

整体评分
4.8
每个评分等级的数量
  • 93% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2020年3月5日

i used this app but first it wont work but the support is super, very helpful recommend. rate five stars

proheatbox
越南
大约1个月 人在使用应用
2021年9月20日

My support representative was Selina. I had an issue uploading a lot of reviews in bulk. She is very friendly and was able to help me with the utmost efficiency.

Mirapets
美国
大约1个月 人在使用应用
2022年6月20日

Super app ! Je recommande, service réactif, app qui se démarque de la concurrence, merci pour le support

Mosquito-stopfrance
挪威
大约1个月 人在使用应用
2023年12月14日

Great Support, Very helpful in achieving my desired result!

Livy Rose Shop
美国
大约1个月 人在使用应用
2023年2月23日

The app is excellent, it delivers what it promises. Easy to work with.
Support is very efficient.....

espacodelas
巴西
大约1个月 人在使用应用
2021年3月1日

Guys this App is absolutly crazy. It gives you such big value for free. Im looking forward to go to the paid version.
I had a issue. i changed my theme and everything was gone. after i did some steps the stars were some squares i thought i will never get it done. i reached out to the support and a person named "Selin" helped me hell out of the problem. after 20 min they changed it wordless for me. i thought i have to do something by myself but no they did everything. great service. i appreciate it much <3

Squashys™
德国
大约1个月 人在使用应用
2020年4月29日

Very good plugin, customer service is also very patient service to help me answer, will continue to use it.

zafiir
中国
大约1个月 人在使用应用
2020年11月24日

Selina from customer service was very responsive and listened to what I was expecting I thank her very much for her good application.

Sweet Hoodie
法国
大约1个月 人在使用应用
2023年10月30日

One of the best affordable review apps for Shopify.

I have everything I need from this review app, and it doesn't cost much. The customer support is always there to help, which is great. I used to use a different app called Stamped, but I switched to Ryviu, and I highly recommend it.

Bee Enriched
立陶宛
大约1个月 人在使用应用
编辑时间:2020年1月22日

When this app works, it works good. But trying to transfer a fully paid account from an old store to a new store is impossible! Even though I followed the instructions provided to transfer the account to the new store, the change doesn't take place and there is are no instructions to delete the old store from the Ryviu app. No way to email anyone, just the chat feature which has pop up answers to choose from. So now how do I delete the old accounts so that the new account is not getting reviews from the old store?!

UPDATE:

I have been in touch with the Ryviu team and the customer service has been amazing. They have helped me to sort out all the issues with both my stores and switching accounts from this old store to the new one and the app is now working great so I am very happy. This is a great app, why I initially gave 3 stars but now with the wonderful customer service, I have upgraded to 5 stars. Highly recommended.

Planet Posture
阿拉伯联合酋长国
大约1个月 人在使用应用
Ryviu已回复 2020年1月21日

Hi there,

We are in the Vietnamese Lunar Newyear holiday so we will delay in response. If you want to connect a new store with an old Ryviu account, then please login to that account and install Ryviu app from this link below https://app.ryviu.io/platform then your store will connect with the account which you are login when installing. But please note that if you purchased via Shopify payment, then that payment will be accepted for the store, not for your account, and it will be canceled after you uninstalled our app or close your store.

Best Regards,

Ryviu team