評價 (1,415)

整體評分
4.7
各級評分數量
  • 93% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2021年3月1日

Guys this App is absolutly crazy. It gives you such big value for free. Im looking forward to go to the paid version.
I had a issue. i changed my theme and everything was gone. after i did some steps the stars were some squares i thought i will never get it done. i reached out to the support and a person named "Selin" helped me hell out of the problem. after 20 min they changed it wordless for me. i thought i have to do something by myself but no they did everything. great service. i appreciate it much <3

Squashys™
德國
使用應用程式 大約1個月
2020年4月29日

Very good plugin, customer service is also very patient service to help me answer, will continue to use it.

zafiir
中國
使用應用程式 大約1個月
2023年7月13日

Tive um problema com o app e o suporte solucionou em menos de 10 minutos, atendimento e aplicativo nota 10

I had a problem with the app and the support solved it in less than 10 minutes, service and application note 10

Maduci Center
巴西
使用應用程式 大約1個月
2020年11月24日

Selina from customer service was very responsive and listened to what I was expecting I thank her very much for her good application.

Sweet Hoodie
法國
使用應用程式 大約1個月
2023年6月13日

super recomento, atendimento de primeira, a moça que me atendeu me ajudou de mais, obrigada pela paciencia.

Hot Shoppy
巴西
使用應用程式 大約1個月
編輯時間:2020年1月22日

When this app works, it works good. But trying to transfer a fully paid account from an old store to a new store is impossible! Even though I followed the instructions provided to transfer the account to the new store, the change doesn't take place and there is are no instructions to delete the old store from the Ryviu app. No way to email anyone, just the chat feature which has pop up answers to choose from. So now how do I delete the old accounts so that the new account is not getting reviews from the old store?!

UPDATE:

I have been in touch with the Ryviu team and the customer service has been amazing. They have helped me to sort out all the issues with both my stores and switching accounts from this old store to the new one and the app is now working great so I am very happy. This is a great app, why I initially gave 3 stars but now with the wonderful customer service, I have upgraded to 5 stars. Highly recommended.

Planet Posture
阿拉伯聯合大公國
使用應用程式 大約1個月
Ryviu 已回覆 2020年1月21日

Hi there,

We are in the Vietnamese Lunar Newyear holiday so we will delay in response. If you want to connect a new store with an old Ryviu account, then please login to that account and install Ryviu app from this link below https://app.ryviu.io/platform then your store will connect with the account which you are login when installing. But please note that if you purchased via Shopify payment, then that payment will be accepted for the store, not for your account, and it will be canceled after you uninstalled our app or close your store.

Best Regards,

Ryviu team

2022年2月24日

Very supportive! And the service team responded quickly! I can't solve the problem myself, and the technical team wrote the code for me. This app really friendly to website beginner.

Hiaerobics
中國
使用應用程式 大約1個月
2022年1月17日

This App, It doesn't work well on my shop. When I refresh the page, the reviews disappear. It's weird, there is a cache problem with this application.

Auqur
英國
使用應用程式 大約1個月
Ryviu 已回覆 2022年1月17日

Hi Auqur,

Yen from the Ryviu team here. I apologize for the problem you encountered with the Ryviu app.

That issue was caused by a conflict between the BEST Currency Converter app on your store and our Ryviu app’s lazy load function. We fixed that problem by turning off the reviews widget’s lazy load option. Reviews and star ratings are displaying on your store now, please kindly check.

I hope to get your feedback from you soon. Thank you so much for your patience and understanding.

Best regards,
Yen

2020年10月7日

Great support team, they are very reactive and will fix your problem quickly. I recommend this app!

LittleQueeny
法國
使用應用程式 大約1個月
編輯時間:2021年11月29日

their support is very helpful and patient, walk me all the way. i can not thank them any more. 5 sta

Active Gift
中國
使用應用程式 大約1個月