Ryviu: Product Reviews & QA

Customer support is most helpful.

And I like how the app widget for reviews shows up on the product page in clear sight. Also, it is easy for customers to see the "Write a review" option on the product page. It's so easy! This encourages them to write a review.

The program is very easy to use and does everything I need it to do. The pricing is very reasonable and I will upgrade my subscription when the time comes. Also, a big shout out to everyone, the customer support is great and always helps me with a lot of issues, responds quickly and resolves them right away. Mai is very professional and it is a pleasure to have her on my side.

Termination of Service – Switching to Judge.me

Dear Ryviu Team,

We would like to inform you that we have decided to discontinue using the Ryviu app for our product reviews and review feeds. Unfortunately, our experience with your support has been disappointing, and we’ve faced multiple issues without timely or effective resolution.

Additionally, we find your XML file plan to be unreasonably priced, especially when compared to alternative platforms. Judge.me offers a far more affordable and user-friendly solution, which better aligns with our business needs and expectations.

Thank you for your past service, but we are moving forward with Judge.me.

Support is top-tier. The only feature the app is missing is being able to integrate with Klaviyo to send the review requests, or some kind of direct link to review a product.

I was able to set up Ryviu quite easily to get started and then import reviews from Etsy, although it took a bit of time. The team are very quick to respond and they're always helpful if you run into problems. Thanks!