SAV AUTOMATIC Customer Service

Customer Support, Emailing, After Sale, Ticket, Autobot

$19.99/mês. Avaliação gratuita de 7 dias.

Destaques

  • Fluxo de trabalho integrado: dá para usar direto no admin da Shopify

Seção de chaves-valor

Automate Recurring Emails

Easily automate support tickets with pre-saved templates sent automatically after checking 3 detection criteria.

Easiest management

2-click response to all other not automatable after sale emails in the application mailbox, 100% customizable with complete customer data.

Quick and Easy Installation

Compared to other customer service app, SAV Automatic is easy to understand and all is provided, just add your logo and your contact page.

Informações do app

SAV AUTOMATIC Customer Service

SAV AUTOMATIC Customer Service

Take the first step to delegate your Customer Service | More than 700 stores have installed SAV AUTOMATIC.

SAV Automatic is an application created by e-merchants to simplify the management of Customer Service easily, quickly, efficiently and at the lowest cost on the market, all in your store.

AUTOMATISATION

The 80/20 rule has never been so clear !

80% of the e-mails of a Customer Service can be automated. 20% are processed in 2 clicks via SAV AUTOMATIC, thanks to pre-filled templates.

  • "Where is my order?"
  • "My product is broken"
  • "It's the wrong size"
  • "I want my money back"
  • "I made a mistake in the delivery address"
  • ...

The application automates the recurring requests and sorts the emails requiring your intervention to then, answer them in 2 clicks, in the dedicated mailbox.

Go from processing 50 emails a day, to only 10.

2 CLICK MANAGEMENT

A clear and easy to use space to answer emails requiring your intervention ( Refund, sizes, etc ).

Add in 2 clicks your answer already per-saved and provided by the application.

HOW DOES IT WORK?

The request of your customer is sent via the contact page, after validation of the 3 criteria of validation (Subject, keywords, order number) the application will sort the request in an intelligent way and answer the customer or send the request in the mailbox provided.

Find in the mailbox of the application, only the requests requiring your intervention (request for refund, return of an item, change of address, etc. ...) to focus on the essential.

MAKE YOUR TEAM WORK ON SAV AUTOMATIC.

The application can be coupled with a person, to take advantage of the automation and pay only for the mails that require a person. (ex: Refund, Address, ).

This will reduce the number of requests it has to process by an average of 80%, thus saving money.

THE BENEFITS

  • 100% customizable / Unlimited emails
  • Quick installation ( 8 templates provided )
  • Precise automation ( On 3 detection criteria )
  • Simplified management ( in 2 clicks )
  • Ultra-intuitive
  • Increase your Life Time Value
  • Build a real brand image

Get a 7 day free trial

JOIN US NOW

Related to: Customer service, Customer support, Tickets, Automated Emails, Support

Data de lançamento

Compatibilidade total com

  • Shopify Flow
SAV AUTOMATIC Customer Service

SAV AUTOMATIC Customer Service

Take the first step to delegate your Customer Service | More than 700 stores have installed SAV AUTOMATIC.

SAV Automatic is an application created by e-merchants to simplify the management of Customer Service easily, quickly, efficiently and at the lowest cost on the market, all in your store.

AUTOMATISATION

The 80/20 rule has never been so clear !

80% of the e-mails of a Customer Service can be automated. 20% are processed in 2 clicks via SAV AUTOMATIC, thanks to pre-filled templates.

  • "Where is my order?"
  • "My product is broken"
  • "It's the wrong size"
  • "I want my money back"
  • "I made a mistake in the delivery address"
  • ...

The application automates the recurring requests and sorts the emails requiring your intervention to then, answer them in 2 clicks, in the dedicated mailbox.

Go from processing 50 emails a day, to only 10.

2 CLICK MANAGEMENT

A clear and easy to use space to answer emails requiring your intervention ( Refund, sizes, etc ).

Add in 2 clicks your answer already per-saved and provided by the application.

HOW DOES IT WORK?

The request of your customer is sent via the contact page, after validation of the 3 criteria of validation (Subject, keywords, order number) the application will sort the request in an intelligent way and answer the customer or send the request in the mailbox provided.

Find in the mailbox of the application, only the requests requiring your intervention (request for refund, return of an item, change of address, etc. ...) to focus on the essential.

MAKE YOUR TEAM WORK ON SAV AUTOMATIC.

The application can be coupled with a person, to take advantage of the automation and pay only for the mails that require a person. (ex: Refund, Address, ).

This will reduce the number of requests it has to process by an average of 80%, thus saving money.

THE BENEFITS

  • 100% customizable / Unlimited emails
  • Quick installation ( 8 templates provided )
  • Precise automation ( On 3 detection criteria )
  • Simplified management ( in 2 clicks )
  • Ultra-intuitive
  • Increase your Life Time Value
  • Build a real brand image

Get a 7 day free trial

JOIN US NOW

Related to: Customer service, Customer support, Tickets, Automated Emails, Support

Data de lançamento

Compatibilidade total com

  • Shopify Flow

Preços Avaliação gratuita de 7 dias

Ver todas as opções de preço

Unlimited Plan

$19.99/mês

  • Unlimited Number of Agents
  • Unlimited Number of Tickets
  • 8 Templates provided in 6 Languages
  • Live Chat
  • Customer service

* Todas as cobranças são faturadas em USD.
** As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

Avaliações

4.8 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 11% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas

Lista de avaliações

Filtrar e classificar avaliações

  • BIKINI NEON

    Local Espanha
    Tempo gasto no app Aproximadamente 1 mês

    De momento la aplicación funciona. Organiza bastante bien los mails recibidos y agiliza el Servicio de Atención al Cliente.
    No le doy cinco estrellas porque deberían perfeccionarla para que se pudiese personalizar más, pudiendo por ejemplo controlar los campos que aparecen en la página de contacto. Además no estaría mal que la tradujeran al español.

    Resposta do desenvolvedor
    17 de outubro de 2021

    Hola gracias por tu comentario, nos alegra que te guste la aplicación, estos cambios estarán en la próxima actualización, esperando satisfacerte aún más al tener 5 estrellas :)

  • Ecouteur redux audio

    Local França
    Tempo gasto no app Aproximadamente 1 mês

    je connaissais deja l'appli mais avec toutes les modifs c'est vraiment quelque chose de super ! Ils ont faits vraiment un super taff !

    Resposta do desenvolvedor
    22 de setembro de 2021

    Bonjour et merci beaucoup pour votre avis ! Nous sommes vraiment contents que les nouvelles modifications vous plaisent ! Si vous avez la moindre question, n'hésitez pas à nous contacter par mail ou via le chat dans l'app ! ☺️

  • elyssacosmetiques

    Local Irlanda
    Tempo gasto no app Aproximadamente 1 ano

    Nous avons utilisé cette application pour gérer les nombreuses correspondances email avec nos clients -depuis 3 mois. Nous sommes vraiment satisfaits du résultat, un gain de temps considérable.
    Cette application gère pratiquement 95% des réponses en auto-réponse. L’assistance technique est rapide efficace et cordiale. Un grand bravo à toute l'équipe SAV.
    Sincèrement nous recommandons cette application à tout le monde.

    Resposta do desenvolvedor
    16 de setembro de 2021

    Bonjour et merci beaucoup pour votre retour !
    Nous sommes vraiment heureux que l'application satisfasse vos besoins !
    Si vous avez des questions, n'hésitez surtout pas à nous contacter par email ou via la chat directement sur l'application ☺️

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