SAV AUTOMATIC Customer service

SAV AUTOMATIC Customer service


Customer Support, After Sale, Support Ticket, Autobot, Support

5.0 of 5 stars(6 reviews)

Automate Recurring Emails

Easily automate support tickets with pre-saved templates sent automatically after checking 3 detection criteria.

2-Click Management

2-click response to all other not automatable after sale emails in the application mailbox, 100% customizable with complete customer data.

Quick and Easy Installation

Compared to other customer service app, SAV Automatic is easy to understand and all is provided, just add your logo and your contact page.

About SAV AUTOMATIC Customer service

Are you looking for a simple, efficient and cost-effective solution for your customer service ?

SAV Automatic is an application created by e-merchants to simplify the management of Customer Service easily, quickly, efficiently and at the lowest cost on the market, all in your store.


The 80/20 rule has never been so clear !

80% of the e-mails of a Customer Service can be automated. 20% are processed in 2 clicks via SAV AUTOMATIC, thanks to pre-filled templates.

  • "Where is my order?"
  • "My product is broken"
  • "It's the wrong size"
  • "I want my money back"
  • "I made a mistake in the delivery address"
  • ...

The application automates the recurring requests and sorts the emails requiring your intervention to then, answer them in 2 clicks, in the dedicated mailbox.

Go from processing 50 emails a day, to only 10.


A clear and easy to use space to answer emails requiring your intervention ( Refund, sizes, etc ).

Add in 2 clicks your answer already per-saved and provided by the application.


The request of your customer is sent via the contact page, after validation of the 3 criteria of validation (Subject, keywords, order number) the application will sort the request in an intelligent way and answer the customer or send the request in the mailbox provided.

Find in the mailbox of the application, only the requests requiring your intervention (request for refund, return of an item, change of address, etc. ...) to focus on the essential.


The application can be coupled with a person, to take advantage of the automation and pay only for the mails that require a person. (ex: Refund, Address, ).

This will reduce the number of requests it has to process by an average of 80%, thus saving money.


  • 100% customizable / Unlimited emails
  • Quick installation ( 8 templates provided )
  • Precise automation ( On 3 detection criteria )
  • Simplified management ( in 2 clicks )
  • Ultra-intuitive
  • Increase your Life Time Value
  • Build a real brand image

Get a 7 day free trial


Related to: Customer service, Customer support, Tickets, Automated Emails, Support

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Pricing 7-day free trial

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Unlimited Plan


  • Unlimited Chat and Emails
  • Unlimited Automated responses
  • Unlimited support agents
  • Contact form
  • Multi-languages
  • 24/7 Live Chat
  • 7 Days Free

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

Most recent reviews

Super Football Game

Incredible APP that does exactly what's expected. I cannot run any a shop without using it now. It make you save time like crazy.
Oh, and really great support too, all is perfect :)

Developer reply

April 9, 2021

Thank you very much for your review and I'm glad you like the app ! If you have any questions or problems, please do not hesitate to contact us by chat or email :)


Je recommande cette application.
Le prix est correct, l'application est sans cesse mise à jour.
Les clients ne se doutent même pas d'un algorithme derrière leurs demandes ! J'aimerai que vous ajoutiez un système de réponses multiples : 1 demande client > 1 réponse algorithmique > réponse du client à la réponse > autre réponse automatique que celle de la 1ere Ce serait génial d'avoir des chaînes chacune bien différentes et pouvoir établir une sorte de conversation ! Je mets 5/5 pour vos efforts

Developer reply

January 14, 2021

Bonjour et merci infiniment pour votre retour...
Concernant votre demande de système de réponses multiples, il est justement en cours de développement ! ☺️
Cette fonctionnalité sera donc disponible dans la prochaine mise à jour (très probablement publiée autour du mois de Février)
Si vous avez des questions, n'hésitez surtout pas à nous contacter par email ou via la chat directement sur l'application ☺️


App au top ! je l'utilise sur 3 de mes shops et ca fonctionne parfaitement, rapide et efficace je recommande a tout les ecommercant !

Developer reply

January 6, 2021

Bonjour et merci beaucoup pour votre avis ! Si vous avez des questions d'ordre technique, n'hésitez surtout pas à nous contacter dans le chat ou par e-mail :)