Anmeldelser (281)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 78 % af bedømmelserne er på 5 stjerner
  • 14 % af bedømmelserne er på 4 stjerner
  • 5 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
28. juni 2024

No customer support, sent multiple requests and no response.

Eagles Wings Natural Health
Storbritannien
3 måneder bruger appen
S Loyalty svarede 1. juli 2024

To the Eagles Wings Natural Health team,

On behalf of our team, we're sincerely sorry for our response and for your experience with app support. If possible, we would be grateful for the opportunity to amend the situation and address all of your questions.

We will reach out to you via our support email. Should you continue to encounter issues with our support portal, you are also welcome to reach out to me directly via cadence@wavecommerce.hk .

Looking forward to assisting you!

Redigeret 28. marts 2021

Very easy setup-- I haven't used it yet, but am excited to see it in action. The only issue is the price, as I am in food and beverage and margins are slim. $20 per month seems a bit high. UPDATE: Horrendous. Their prices are incredibly high (the $20 is a low-ball for only 50 monthly orders) for a rewards platform. The entire point of a rewards plug-in is to help customers save money and boost retention, but how can I justify paying extortionary fees in return for giving my customers money off their purchases?

Rejuice LA
USA
Cirka en måned bruger appen
21. oktober 2020

We just started using this app on the $119 per/mo plan. While the app is fairly easy to navigate the "priority email support" that is included in the plan does not exist. We have emailed and contacted support several times throughout the day, only to receive blank emails back or emails stating we should hear back in 48 hours. That definitely does not qualify as Priority Email Support.

Sweet Simplicity Boutique
USA
19 dage bruger appen
S Loyalty svarede 21. oktober 2020

Thank you for the time to leave us a review. Your feedback means a lot to us. Regarding the experience that you encountered, our team will follow up with you by email to understand more details. Please feel free to reach out to us if you have any questions.

Redigeret 19. maj 2021

Its been 48 hours since we reached out for assistance. We received an initial response telling us they do not support the deletion of rewards. We informed the rep the reward was created in error and that we wanted it removed to make room for other rewards, but no response. Beautiful software and seamless integration, but the reward tier prices coupled with the lack of customer support equals red flags. Other 1 star reviews say the same thing.***UPDATE*** The developer has responded. We reached out a second time (with screenshots) and still no response. We'd prefer having rewards we can actually use and/or modify if need be. Again, beautiful software and seamless integration, but this does not seem to fit what we need at this time.

My Good Protective Sis
USA
8 dage bruger appen
S Loyalty svarede 13. maj 2021

Sorry for any confusion. If a reward is turned off, it won't be counted towards the number of rewards allowed by a plan so no worries.

I checked our support system and found that we received one offline message from you and my colleague replied it within 8 hours. I'm not sure if you sent us an earlier message but somehow we didn't receive it. Sorry for any delay and please let us know if there is anything else we can help.

Redigeret 6. oktober 2022

After no support in 3 days, they came back to me right after this negative review. the app is still not showing up correctly and I found out that it comes in 1 currency only!! 2022 and Shopify is multi language, multi currency and has Markets.. they come up with 1 currency. cannot use this app.

Norvine
Tyskland
4 dage bruger appen
S Loyalty svarede 4. oktober 2022

I'm sorry for our mistake in the support process. We've already replied to you by email and 'll follow this up there.

25. juli 2018

Not great. VERY expensive. $100 for 1,000 monthly orders?? We do way more than that and that's the maximum. On top of the fact that they cannot even handle our business, you cannot create unique point situations where you give out free points for certain behaviors by the customer. Instead, you give product discounts. Not ideal.

Shop Mr Nice Guy
USA
10 minutter bruger appen
14. december 2024

Nice an easy setup thank you

nothing but love
New Zealand
37 minutter bruger appen
S Loyalty svarede 15. december 2024

Great to hear, thank you for leaving a review!

21. november 2024

SKYSOAR
Indien
Cirka 2 timer bruger appen
S Loyalty svarede 24. november 2024

Thanks for your review!

29. marts 2024

thanks for great apps, hope it can help our store

Infiniti C | 酮本蛋糕麵包訂購 | 全港首間100%生酮無麩質蛋糕麵包咖啡店
SAR Hongkong
18 minutter bruger appen
S Loyalty svarede 12. maj 2024

Thanks for trying our app. We look forward to helping you grow your member base and delight your shoppers!

16. januar 2024

Enjoyed it

Compesh’E
USA
Cirka en måned bruger appen
S Loyalty svarede 18. januar 2024

Happy to hear that you're enjoying our app!

28. november 2023

This app is great for loyalty rewards. Though i'd like it better if I can create unique discount codes per condition per customer and send it via Shopify Email app or Flow.

Additionally, the "Free" plan indicated here is misleading. After the trial, you'll no longer be able to use the main functions unless you apply for the most basic plan which is for 19.99. Not ideal for starting business.

Timpla Pinas
Filippinerne
S Loyalty svarede 3. december 2023

Thank you for your valuable feedback. We appreciate your suggestion regarding the ability to create unique discount codes per condition per customer and send them via Shopify Email app or Flow.

We're currently working on related features and would love to hear more about your experience. Our team will reach out to you shortly; if you're open to it, would you like to provide us with some of your suggestions? We're constantly working on enhancing our app's features, and your input will be incredibly helpful in shaping our app. Thank you again for your support!

11. november 2023

great app

PureLuxe
Storbritannien
Cirka 22 timer bruger appen
S Loyalty svarede 13. november 2023

Thank you for taking the time to leave a review. Your feedback is highly valued and appreciated.

12. oktober 2023

very easy to use. Haven't use it yet/ saw it yet in use. It would be great if I could write my own reward text because you don't have finnish language option.

ALYRAH DESIGN
Finland
14 minutter bruger appen
S Loyalty svarede 16. oktober 2023

Hello there ALYRAH DESIGN,

Thanks for taking the time to try out our app! Although Finnish language support is not yet available, we greatly appreciate your feedback for future enhancements.

5. maj 2023

testing to see if this is what am looking for. i use to used an app like this, maybe it could be you, but just testing, i wii be giving my honest review, can't give an honest review yet, thank you

TWINKLETOES BEAUTÉ
Saint Martin
20 minutter bruger appen
S Loyalty svarede 16. oktober 2023

Hello TWINKLETOES BEAUTÉ,

We hope your test went well and that you were able to find what you were looking for in our app. You're always welcome to submit a new review if you'd like - we really value your input!

25. april 2023

Awesome App! Your app is really easy to use I love it! My customers will too! Thanks so much! Such a great idea!

My Online Store
USA
17 minutter bruger appen
S Loyalty svarede 25. april 2023

Hello there,

We're so glad that you're enjoying our app and find the set up simple. Thanks for your feedback!

22. april 2023

je conseillerai votre application pour la simplicité d'utilisation et le principe ma beaucoup plu, a voir dans le temps.

Boutiqueshoping
Frankrig
Cirka 4 timer bruger appen
S Loyalty svarede 25. april 2023

Hello Boutique Shopping,

We love knowing that you're enjoying our features and find the app simple to use. Thank you for your review!

19. april 2023

merci beaucoup je viens d'installer votre appli je la teste et apres je peut etre plus objectif dans mes commentaire

canis doggy
Canada
7 minutter bruger appen
S Loyalty svarede 25. april 2023

Hello there!

Thanks for setting up your app with us! Happy to offer our support to you when needed as you're operating your loyalty program.

7. februar 2023

its very helpful thank you for everything that you have put on here it has really helped me thank you

Kenzie's Workshop!!!!!
USA
12 minutter bruger appen
S Loyalty svarede 8. februar 2023

Hello Kenzie's Workshop,

We're happy to hear that you've found our app useful! Thank you for your review.

7. februar 2023

Es muy fácil de configurar, ójala otras fuesen igual que esta aplicación, sólo puedo ponerle una pega, está en Inglés.

TRADESCANTIAS
Spanien
3 dage bruger appen
S Loyalty svarede 8. februar 2023

Hello TRADESCANTIAS, we're very glad to hear that you found the set up process smooth! Although our backend interface is in English only, you can set up Spanish on your storefront widget. Feel free to reach out whenever you need support!

3. februar 2023

Just launch this program..can't wait to see how it add value to my business. It was very easy and simple to use!

libfest
USA
16 minutter bruger appen
S Loyalty svarede 8. februar 2023

Hello Libfest,

We're thrilled to hear that you found the set up process simple. Thanks for your kind feedback!

3. januar 2023

This was super super easy!!! Like really simple. I love how it is just click to go to this step...click to go to this step and everything is fool proof. I cannot wait to see how the actual points work for my customers. I hope it is as simple for them as it is for me.

Legally by Nadia
USA
12 minutter bruger appen
S Loyalty svarede 3. januar 2023

Legally by Nadia, thank you for your positive review! We're delighted to hear that you found the set up process intuitive. Happy selling!

26. oktober 2022

I'm hoping this app will draw in more customers, help me collect more email addresses, and encourage customers to spend more in order to receive points and rewards. It was very easy to set up and even the unpaid version has alot of benefits for your store. Good to use if you are just starting out. I plan to upgrade later to paid as the features are worth it.

Urban Stardust
USA
21 minutter bruger appen
S Loyalty svarede 3. januar 2023

Thank you for your review, Urban Stardust! We're glad you're enjoying all the features our S Loyalty app has to offer.

22. oktober 2022

Acabo de instalar la app y me ha resultado fácil y entretenido. Ahora queda esperar a que este Programa de Recompensas funciones para atraer tráfico de clientes y lo que es más importante, más compras.

Luxury Nails at Home,
Spanien
Cirka 2 måneder bruger appen
S Loyalty svarede 3. januar 2023

Thank you for your review, Luxury Nails at Home! We're happy to support you with your Loyalty Program and look forward to helping you grow!

18. juni 2022

it was super easy and fast to set up. I am looking forward to testing it out. hope the customers love it.

Stasia Rose Boutique
USA
12 minutter bruger appen
4. maj 2022

Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,Good,

自由朔 SHOP 4 FREEDOM
SAR Hongkong
Cirka 20 timer bruger appen
16. april 2022

Dommage que tout soit en anglais.. j'ai du utiliser l'outil de traduction. Une traduction en Français aurait été plus apréciable

EL MODE
Frankrig
21 minutter bruger appen
9. januar 2022

very good. it has a clear structure by implementing the app and is very user friendly. Lets see how it will work in the future

360nutrition.ch
Schweiz
Cirka 13 timer bruger appen
16. november 2021

J'utilise cette appli pour fidéliser les clients, j'attends de voir, mais cela à l'air pas mal.
Seul point négatif, on configure en Français mais sur le site tout est en anglais. dommage.

Gabrielle & Ernestine
Frankrig
4 dage bruger appen
S Loyalty svarede 17. november 2021

Thank you for your review. Our staff will email and help you resolve the issue shortly.

15. november 2021

Ich bin gerade erst angefangen mit dieser App und ich hoffe es ist eine leichte die man gut versteht

RNS-RAFFLE(N)STUFF SNKRS STORE
Tyskland
36 minutter bruger appen
10. november 2021

使い始めでまだよくわかっておりません。もう少し使ってから正確なレビューを投稿しようと思います。今のところまだユーザー管理画面にポイントを見るための機能が表示されなかったりと設定に悪戦苦闘しています。以上です。

SEAROMA
Japan
42 minutter bruger appen
6. november 2021

BIEN ES ALGO SENCILLA PERO ACEPTABLE... BUENA OPCION PARA EMPEZAR CON LAS RECOMPENSAS ...............

GALLEPRINT
Mexico
33 minutter bruger appen
17. oktober 2021

Les services ponctuels sont répandus au Japon, je suis donc reconnaissant pour ce service. C'est un peu difficile à utiliser et difficile à comprendre, mais à ce stade, il existe de nombreux services pour lesquels je suis reconnaissant.

les plaisirs des gourmands
Frankrig
11 minutter bruger appen
21. juli 2021

I've been using SLoyalty for about two years and it is a great app. Works just as it should. Thank you!

Stop 6 Highway Couture
USA
5 minutter bruger appen
6. juni 2021

Asking for a rating every time I load a page is annoying. I don't even have enough time to assess the tool and you're asking for a rating. Wait until a month before you ask how good your app is.

MiDrab
Filippinerne
3 dage bruger appen
16. april 2021

pense ¡que podia tenerla en español lo cual en otro idioma no me manejo , la descargue, por que la ponían como una de las mejores para España

Mimowhy
Spanien
3 minutter bruger appen
S Loyalty svarede 16. april 2021

Thank you for your review. Please note that S Loyalty supports Spanish on the user interfaces that shoppers see on the storefront. If you have more questions, please feel free to email us at support@sloyalty.com.

1. april 2021

I just signed up for this app and I am loving the features that it offer to my customers and me. I will be doing me rewards and discounts through this app.

KUZNS KREATIONS
USA
Cirka 4 timer bruger appen
17. marts 2021

I wish there were more orders per month with the free trial so i can really build my business, than i would be able to pay for the justifiable monthly sub as i get those recurring customers

The Bitti Boutique
USA
10 måneder bruger appen
S Loyalty svarede 17. marts 2021

Thank you for your review. Besides the 14-day free trial, we are offering a free plan with limited program features for stores with average monthly orders of 100 or below. Our team will follow up with you by email to provide more details. Please feel free to reach out to us if you have any questions.

25. februar 2021

日本では一番使いやすくお勧めなポイント還元アプリかもしれません。LangifyやWeglotと連携できることも素晴らしいです。まだ無料版しか使用していませんが、状況を見ながら有料版に切り替える予定です。

DCC WORLD
Japan
2 dage bruger appen
17. februar 2021

I really like the features of this app, its simple to work and customers already love it! This will boost sales!

Rooster Antiques
USA
Cirka en time bruger appen
9. februar 2021

i have not tried it out yet but so far it seemed user friendly. can't wait to explore more of their features.

homeseeksg
Singapore
29 minutter bruger appen
2. februar 2021

IT REALLY HELPS A LOT. THANK YOU!!
I REALLY NEED THIS ON MY SHOP
...................................................

Ytown.shop
Filippinerne
Cirka 23 timer bruger appen
Redigeret 10. januar 2021

I like the way the program is layed out. i haven't used it yet. i will revisit once i have used it. i have only set it up. give me some time to test out the application and i will return and give a review.

God's Elect Apparel Shop
USA
15 dage bruger appen
27. december 2020

I used this app and so far so good. Still testing but very easy to use!! I hope my customers enjoy it

Grow Bermuda
Bermuda
8 minutter bruger appen
13. december 2020

Super easy to set up, and very user friendly. If our order or customers grow, we will consider upgrade it to basic plan.

Organic Bebis
SAR Hongkong
39 minutter bruger appen
Redigeret 3. december 2020

初めてのポイント制度の導入としてはまだ使いやすくシンプルでとても良いと思いますが、まだ一部ではあるが、日本語訳が完璧に訳されていない部分もある。デザインはシンプルでお客様からみてもわかりやすいと思う。

MESHRASH
Japan
23 dage bruger appen
29. oktober 2020

I use this app to help me get steady customers for them to come back to purchase. for them to use there points. But I am a new user and its not too user friendly. the system wanted to cancel my subscription because I have a widget in CM Commerce POP-up and told me I needed to upgrade my acct??? I am new and I only have about less them 50 sales a month and it was telling me I have more so I had to upgrade my acct?? for 39.99 per month? Please advise. I dont want to cancel my acct. Please fix the Issue

B-Dazzle Boutique
USA
24 dage bruger appen
S Loyalty svarede 30. oktober 2020

Thank you for the time to leave us a review. We do not have integration with CM Commerce and we are offering a free plan with limited program features for stores with average monthly orders of 100 or below. Our team will follow up with you by email to get more details. Please feel free to reach out to us if you have any questions.

21. oktober 2020

Super simple set up. I also preferred the options to create my own rewards for my customers. This is going to be a huge part of my marketing efforts.

Brown Sugar Coffee Club
USA
Cirka en måned bruger appen
20. oktober 2020

Need to test it a little more but so far it seems easy to handle. In app description it says that this is also a referral programm, which I was looking for. But for referrals you have to install referralcandy which means additional cost. That's what's disappoints me so far.

Schweninger Textil GmbH
Østrig
40 minutter bruger appen
6. oktober 2020

The app is easy to set up and the support is great. When my shop will grow I'll consider using the basic plan.

ShellyClayspot
Israel
12 dage bruger appen
5. oktober 2020

Vraiment très bonne appli, quelques petites choses à améliorer, mais je recommande vivement. Vivement une version française ;)

Les petits plaisirs d'Angélique
Frankrig
Cirka 16 timer bruger appen
S Loyalty svarede 5. oktober 2020

Thank you for your review. Your feedback means a lot to us. Please feel free to reach out to us if you have any questions.

27. september 2020

So far it has encouraged people to subscribed. But hasn't increased sales so far. Have used the free trial. I will see at the end of the year if its worth still having or a waste of money.

Haus Of Hagendorfer
Australien
13 dage bruger appen
14. september 2020

hat wunderbar auf Deutsch funktioniert. Was mich etwas stört ist, dass man die Wiederholungen der Erinnerungen nicht steuern kann. Es kommt auf jeder Seite und stört ein wenig. Aber ansonsten finde ich diese App sehr gelungen.

THIS1 NUTRITION
Tyskland
3 dage bruger appen
13. september 2020

A user-friendly and good app to use, looking forwards to seeing how my customer response to the reward program.

志成保健網購平台 NutriHub
SAR Hongkong
18 dage bruger appen
24. august 2020

I NOT RECOMMEND AT ALL!!!
since 6 DAYS i waiting about add my banner and logo on the rewards program!
support are not professionall at all!
I WILL DELETE IT RIGHT NOW

Vizca Cosmetics Paris
Frankrig
12 dage bruger appen
S Loyalty svarede 25. august 2020

We're sorry to read your review, a member of our support team has responded to your message and we'd love to chat this through with you. Thanks.

22. august 2020

great app very professional great app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professionalgreat app very professional

Studio Viaza
Storbritannien
13 minutter bruger appen
6. august 2020

Very easy to use and undersatnd . Really like the app can't wait to see how it will help grow my business.

EveryThing Faith
USA
22 minutter bruger appen