Fidélité & récompenses

Good Support -- though I wish they had phone support, as it takes about 12-24 hours for a response even on small inquiries (not sure if we are in very different time zones or not?). Nevertheless the questions are always answered and any small things are addressed. Great concept and implements without any major headaches. Customers appreciate the rewards as well. Certainly worth checking out.

Loving that this app retains new and interested prospective customers through it's fan loyalty program. Just started using through free trial but so far liking the results. The only negative so far is that it's not mobile capable for all mobile phones, showing the pop up screen so large that customers can't opt out and shop if they choose to however they said they are working on it.

prompt reply and very resourceful.

Great product and outstanding, responsive support. Missing a couple of features we would like, however the developers are responsive to adding new features.

Easy to implement and adds value for customers. Just wish we could do more customizations to the basic plan rather than going for the premium plans just to do this. Perhaps an option to redeem points for dollar discounts (ie. 15 points = $15 rebate) would be great.

Setup is very easy and customization of the rewards screen is fantastic - it really allows you to create a screen that fits seamlessly into the look of your site.

Right now, the rewards are somewhat one dimensional. It would be nice to allow customers to earn points by liking social media pages, sharing posts, referring others, etc.

I am just learning to use this application but so far it has been a snap. I am looking forward to seeing how it will help our business grow. Thank you for creating it !!! Carla

So far, so good! Installation and set up were both relatively easy and it looks great. I'm only reserving a star until I have a better idea of how many sales it will generate for my store.

Great product, easy to use and set up. the only thing that stops me from giving it a 5 star rating is the fan builder. it would be nice if you could choose if you want people to like your social media pages and/or provide an email. I would like it to be geared more towards building a social audience and not just collecting emails from people. Most people have been putting in just an email address ...

Great app, will help build our customer base nicely.

All it's lacking is the ability to change when the emails can be sent out. Has to be 14 days for points reminder, would have preferred to be able to mkae this longer.