Loyalty, Rewards & Referrals

Great company, and even better customer service. I migrated over from BigCommerce and they were able to transfer all of our customers' loyalty points over, and for any they couldn't transfer we received a list so no one was lost. Add to that their integration to Shopify via embedded storefront, menu, or tab and it's a no-brainer. Stellar looking app that works, and works well!

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers)

Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months.

THANKS A MILLION!!! YAY!

Such a great app, that's been a lot of fun for our customers that come into our retail space, and online alike! Great flexibility, features and stability!

Anthony from customer support live chat was fantastic!!! Thank you

So far I have just started building fans on my site hence will need to explore more and monitor the progress. Seems like a user friendly app.

Easy to implement and adds value for customers. Just wish we could do more customizations to the basic plan rather than going for the premium plans just to do this. Perhaps an option to redeem points for dollar discounts (ie. 15 points = $15 rebate) would be great.

Good system for simple points based loyalty - would love if integrated more with shopify POS. It's also a bit pricey.

Best app for Loyalty programs

An excellent and easy to set up system. I like th interface. The 14 day trial period is just too short to get a feel if it will work. The problem is that you now have customers wiith an expectation of rewards - but we believe it will work. I like the fact that you can go back and award poits to past customers. It would have been great if you could have sent them an immediate email saying that they have been awarded points.
We also received some free support frum the S loyatly team who made our widget look smarter and included our logo in the reward tab - great support and help - Thank you!
We have also advertised the programme in a newsletter to customers. We have seen an increase in our online sales and believe it will continue,
For us it is now about leveraging the flexibility of the loyalty points system to build a loyal buying customer base.

Setup is very easy and customization of the rewards screen is fantastic - it really allows you to create a screen that fits seamlessly into the look of your site.

Right now, the rewards are somewhat one dimensional. It would be nice to allow customers to earn points by liking social media pages, sharing posts, referring others, etc.