S Loyalty: Rewards & Referrals

Update: we're using this app again. I don't really have much track record with it (about 10 or so customers have signed up), but it is no longer messing up our order confirmation page.

As I noted below, it has a solid feature set, the only negatives I have on it are the somewhat slow customer service (days for a response to almost every email) and the lack of CSS-like style and text/copy customization to the widget, offer pages and emails, which limits our ability to brand the experience or communicate in our voice. Also, they show their brand on the pages at bottom, even after you start paying $50 a month, which is unusual from the other loyalty apps I have tried (all of them, btw).

Once we see some results, I'll come back and review again to let you know how that worked out.

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Prior review below. I have now cancelled this service. The only response that I received was that my problem had been fixed...and it had not. From what I can tell they didn't even read the support ticket. Maybe this is the "Support Page?" I'll let you know if they actually reach out to me to fix the bug....otherwise caveat emptor!

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I like this app, but it has broken my order confirmation page -- or so Shopify says. I'm sure they'll fix it shortly, right guys? It has the best feature set of all of the ones we tried (pretty much all of them), so I'm paying for the $49 membership and diving in!

Great app! Support centre is the best! Really helpful. Highly recommended

I really like this app, very professional looking and is getting responses. It's a great value add for our site.

Everything is great about the app, easy to use! Cant wait to see how it helps our site, www.theaccessoryreport.com

The only issue is that the widget cannot be customized unless you upgrade to a silver plan. If you are concerned about the aesthetics on your site, this might be a small issue! Otherwise everything else is great.

Nice and easy to set up new update make it easy. Had it running and live in 10 minutes & Live chat was great.

Excellent app. Very responsive support and they are willing to listen to any feedback. They were also very helpful in changing the widget to match the store theme.

Great App and easy to install.

A great, effective well designed and well integrated application.We love its ease of use and believe it is worth a lot.We totally recommend it for all small and medium businesses
woaestore

I just use this app for 20 mins, I'm not sure its really good or not for my store, but the first impression is good, easy to setting.

We had a rewards program on my old shopping cart system, so I was relieved to find this app when we moved to Shopify. The team was responsive to my questions, and fixed a bug immediately that was making the widget not show up on iPads (now it shows up). I like the flexibility in offering different kinds of rewards. The rewards come as coupon codes, which is different from my old system (where the rewards could be applied at checkout like a method of payment), causing some of my customers to complain that before they used to be able to use a coupon code AND their reward points in the same transaction, and now they can't. So I'd love to see an option to use rewards points as a payment method someday! I'd also love if in the future there was an option to not have the widget be on the screen the whole time -- to have a URL instead of the widget, or have the rewards program integrated into the customer's account page. This is important because the widget doesn't show up on small mobile screens, so customers can't access their rewards info from their phones (but the team says that is coming soon). One feature this has that my old system didn't is the ability to send reminders that they have rewards waiting to be redeemed. All in all, I'm really pleased with this system.