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So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.
So far so good. I am excited to see how this works. Set up has been pretty easy. And I know my customers will love this.
Good Support -- though I wish they had phone support, as it takes about 12-24 hours for a response even on small inquiries (not sure if we are in very different time zones or not?). Nevertheless the questions are always answered and any small things are addressed. Great concept and implements without any major headaches. Customers appreciate the rewards as well. Certainly worth checking out.
Great app! Easy installation…didn't need my web designer's help. Our customer's had a positive response. Many customers signed up within minutes of the installation. During the free trial we saw our Facebook fan numbers increase as well.
Great tool for increasing potential customers! Hoping to get some kind of email integration with MailChimp to connect the database in the future! It's great to see positive results from the app right away.
Would like to get some kind of embedding script of the loyalty points information to post on a custom page to have a link to entice people to join outside of the website.
Overall, seems to be a great app so far!
Fukitt Clothing
http://www.fukitt.com
prompt reply and very resourceful.
It's worked great thus far and my customers love it - however, it's very expensive for a monthly app for a small business like mine. I don't like that it's based on your monthly order average rather than a set amount of users.
Great product and outstanding, responsive support. Missing a couple of features we would like, however the developers are responsive to adding new features.
Setup is very easy and customization of the rewards screen is fantastic - it really allows you to create a screen that fits seamlessly into the look of your site.
Right now, the rewards are somewhat one dimensional. It would be nice to allow customers to earn points by liking social media pages, sharing posts, referring others, etc.
You need to update the look of the landing page/pop-up box. Bold font, stronger color and box outline. Make it pop, literally.