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We've been using S-Loyalty for about a year and have always found it easy to use - from installation to ease of use for customers. Fantastic customer service from the app team, and the improvements lately on the customization are the icing on the cake!
My biggest request would be the option to offer shoppers cash back for shares that convert, which is definitely a better incentive than points. That being said, S-Loyalty does what it advertises and then some, thanks to their proactive support team. Nice!
The app is very useful and easy to use. It is misleading when it comes to the plans. In the description, is says the basic plan serves for stores with monthly orders between 50 and 1000. While and after starting to work on the app and using it, the basic plan stops when you cross 50 orders, and for my case, with orders between 350 and 600 per month, i was moved to a much more expensive plan costing 120$ a month.
Moreover, the referral program is only possible through an integration with Referral candy, that charges more, and possibly, a % of sales that can go close to 10%
Great company, and even better customer service. I migrated over from BigCommerce and they were able to transfer all of our customers' loyalty points over, and for any they couldn't transfer we received a list so no one was lost. Add to that their integration to Shopify via embedded storefront, menu, or tab and it's a no-brainer. Stellar looking app that works, and works well!
Fantastic support from Crystal. What a pleasure dealing with her :)
Such a great app, that's been a lot of fun for our customers that come into our retail space, and online alike! Great flexibility, features and stability!
Love this app! I was looking for a great app to host my loyalty program and I came across S Loyalty.
So far I have just started building fans on my site hence will need to explore more and monitor the progress. Seems like a user friendly app.
Easy to implement and adds value for customers. Just wish we could do more customizations to the basic plan rather than going for the premium plans just to do this. Perhaps an option to redeem points for dollar discounts (ie. 15 points = $15 rebate) would be great.
SOOO EASY TO USE! It's free for small businesses & the set up is very easy also. You will be glad you got it.
An excellent and easy to set up system. I like th interface. The 14 day trial period is just too short to get a feel if it will work. The problem is that you now have customers wiith an expectation of rewards - but we believe it will work. I like the fact that you can go back and award poits to past customers. It would have been great if you could have sent them an immediate email saying that they have been awarded points.
We also received some free support frum the S loyatly team who made our widget look smarter and included our logo in the reward tab - great support and help - Thank you!
We have also advertised the programme in a newsletter to customers. We have seen an increase in our online sales and believe it will continue,
For us it is now about leveraging the flexibility of the loyalty points system to build a loyal buying customer base.