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We are using the App for two of our online stores and are happy with the ease of use and responsiveness from the team. The Loyalty program is easy to set up, manage and run and would recommend it.
The customer service and super fast response from S Loyalty has been very impressive and made the set up much smoother and very easy. It's a great template to use for rewards and the back end is very simple. The app is a little expensive as we needed to go for the gold version for our needs and we were not able to exclude sale items from the rewards program or customise automated emails, but otherwise very impressed so far and customers responding to the offers.
The app itself works great. We haven't had any issues with it so far. When we updated our theme, the app stopped working, so we thought maybe it would need to be reinstalled. Big mistake. Removing the app wiped all of our S Loyalty data, but the fantastic support team at S Loyalty had our rewards program back up and running in no time! Their customer service is really great and we are glad we chose S Loyalty for our rewards and referral program.
UPDATE: One downside of the S Loyalty app that you should be aware of is that customers can only redeem their points and apply the coupon to one item in the cart. This means that if your customer redeems a $20 coupon, and they don't have anything greater than $20 in the cart, then they won't actually get $20 off their purchase--even if their total is greater than $20.
Customers love this perk! App works great and is easy to use! Great features
hopefully I can come back and change my stars, but i just downloaded this app and it was so easy to set up. It was a great recommendation! I can't wait to see it in action!
While a bit on the pricey side, we have found S Loyalty to be a wonderful addition to our business. It is very easy to set up and use and our customers seem to have really taken to the rewards program. I would also like to say that I've used S Loyalty on two platforms, BigCommerce and Shopify, and support was excellent at helping us migrate all of our Loyalty accounts over to Shopify from Bigcommerce. Anthony in particular was very, very helpful. Overall, definitely recommend SLoyalty.
Great app and easy to use. Love the slick tab we can have on our site and an extensive range of rewards. The customer service is great and responsive. Keep innovating S Loyalty!
I just use this app for 20 mins, I'm not sure its really good or not for my store, but the first impression is good, easy to setting.
So far, this app is great. Hope it increases sales.
I researched several apps before selecting S Loyalty. I like the multi-prong approach that is built in for current customers, building new customers, and growing social media fans. We've already had some new customer accounts join because they want points and we look forward to seeing some new customers come from the Refer-A-Friend. Super easy to install, works pretty seamlessly. My only wish is that for Fan Builder email sign-ups, it could be automatically connected to my email service (MailChimp) but otherwise, all is well with S Loyalty!