Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

April 9, 2014

What I like about this app is that it generates one-time use coupon easily. Easy install and back-end control.

ORLINAS BRA
United States
Over 2 years using the app
August 27, 2015

We've been using S-Loyalty for about a year and have always found it easy to use - from installation to ease of use for customers. Fantastic customer service from the app team, and the improvements lately on the customization are the icing on the cake!

My biggest request would be the option to offer shoppers cash back for shares that convert, which is definitely a better incentive than points. That being said, S-Loyalty does what it advertises and then some, thanks to their proactive support team. Nice!

Distil Union
United States
Over 2 years using the app
February 5, 2018

Great App! Have been using it for over 2 years now.

Shopuniversalnailsupplies
United States
Over 2 years using the app
April 11, 2014

GREAT app and very simple and easy to use! Makes word of mouth travel MUCH faster with nice incentives!

SnuggleRoo.com
Canada
Over 2 years using the app
June 8, 2016

Great company, and even better customer service. I migrated over from BigCommerce and they were able to transfer all of our customers' loyalty points over, and for any they couldn't transfer we received a list so no one was lost. Add to that their integration to Shopify via embedded storefront, menu, or tab and it's a no-brainer. Stellar looking app that works, and works well!

Centerfold Vape Co
United States
Over 2 years using the app
May 1, 2018

so far so groovy!! =) I migrated to S Loyalty from Smile.io ... the main reason was because I wanted to be able to offer "Bonus Point" weekends. and also, Smile.io just became way too expensive for me. (I originally opted for Smile.io for the "refer a friend" feature and "slider" at checkout ... but at the end of the day, the "refer a friend" wasn't working as well as I had hoped *and* the slider at checkout was causing a lot of confusion for my international ESL customers)

Crystal has been incredible during my migration to S Loyalty. (they seamlessly transferred my customer data over and helped me with the customization for the new program) ... I just officially launched, so I have not had to deal with much customer-related trouble shooting yet, but I couldn't be happier. I will update this review if anything crazy happens over the next few weeks/months.

THANKS A MILLION!!! YAY!

Werkshop
United States
Over 2 years using the app
January 16, 2014

Highly recommended this app! Have just finished my free trial and signed up! My customers are loving their rewards points!

Embellish Accessories and Gifts
United States
Over 2 years using the app
April 17, 2014

So far, we've been very happy with S Loyalty!

scratchDC
United States
Over 2 years using the app
January 16, 2017

Anthony from customer support live chat was fantastic!!! Thank you

Sweetsugarlashes
Canada
Over 2 years using the app
October 30, 2017

Best app for Loyalty programs

Matuse Staging
United States
Over 2 years using the app