While this is my first time using Sloyalty.
I can say it was refreshingly easy.
if works weel for me i will recommend it to all my contacts
The setup is so easy but I have to explore more to see whether this apps is compatible or not with our custome preference, a great first impression I must say! :)
Cannot fault the service, the team are always on hand to help out - the app works well and looks the business!
BUT WOW, it is SOO expensive.... considering moving due to high fees.
So far it is very easy to use!
Wow Awesome World
Promises a lot. Great and easy app to "install" half of it.
If you want to add the reward link near your "cart" and "my account" link you must do it yourself.
They don't offer this kind of support where you need to edit the code of your theme.
So they have a support articles based in one theme that's it's nothing like the other one's. The fonts of our theme are not supported.
So far I have just started building fans on my site hence will need to explore more and monitor the progress. Seems like a user friendly app.
Easy to set up and appears to have all of the right functions however has not generated much interest in the first two weeks. It could be that the widget for the loyalty points is not visible on a Mobile device as it has been designed for a desktop and most of our customers shop through a mobile platform so no one knows they're earning points which is disappointing in today's mobile environment.
so far so good! Easy setup, and it does everything it should... just wish it was a bit more customizable. Will definitely consider upgrading once I feel it out a bit more.
Was trying to use the embedded widget, and unfortunately the html snippet provided was not compatible and I received very little support to rectify. Will remain at basic level since I could not resolve the issue.
Update: we're using this app again. I don't really have much track record with it (about 10 or so customers have signed up), but it is no longer messing up our order confirmation page.
As I noted below, it has a solid feature set, the only negatives I have on it are the somewhat slow customer service (days for a response to almost every email) and the lack of CSS-like style and text/copy customization to the widget, offer pages and emails, which limits our ability to brand the experience or communicate in our voice. Also, they show their brand on the pages at bottom, even after you start paying $50 a month, which is unusual from the other loyalty apps I have tried (all of them, btw).
Once we see some results, I'll come back and review again to let you know how that worked out.
Prior review below. I have now cancelled this service. The only response that I received was that my problem had been fixed...and it had not. From what I can tell they didn't even read the support ticket. Maybe this is the "Support Page?" I'll let you know if they actually reach out to me to fix the bug....otherwise caveat emptor!
I like this app, but it has broken my order confirmation page -- or so Shopify says. I'm sure they'll fix it shortly, right guys? It has the best feature set of all of the ones we tried (pretty much all of them), so I'm paying for the $49 membership and diving in!