Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

June 2, 2016

While a bit on the pricey side, we have found S Loyalty to be a wonderful addition to our business. It is very easy to set up and use and our customers seem to have really taken to the rewards program. I would also like to say that I've used S Loyalty on two platforms, BigCommerce and Shopify, and support was excellent at helping us migrate all of our Loyalty accounts over to Shopify from Bigcommerce. Anthony in particular was very, very helpful. Overall, definitely recommend SLoyalty.

Bee Pollen Buzz
Canada
Almost 2 years using the app
November 21, 2016

Great app and easy to use. Love the slick tab we can have on our site and an extensive range of rewards. The customer service is great and responsive. Keep innovating S Loyalty!

Full Disclosure
United Kingdom
Over 1 year using the app
March 13, 2014

Used it for almost 14 days. S loyalty makes it exciting for the shoppers to make a return purchase as their points can be converted into value that can help buyers to save. In this budget tight world who does not want to save. To entice sign up, S Loyalty also has welcome points, where it makes it entice signing up of account for as the loyalty for the website.

skinVeau
Singapore
Over 1 year using the app
April 9, 2014

Great app. well integrated with our website: http://urbiana.co.uk
We could see a few orders flowing in instantly from the facebook fan builder and re-orders also picked up!

We would appreciate if they include referral codes for each customer that we can print and give to customer so that they can pass on reference even manually in the physical world!

Urbiana
United Kingdom
Over 1 year using the app
May 21, 2014

Easy to set up and install, and we are looking forward to adding more likes and follows for our brand - so far so good. One thing we'd like to see is the ability to customize the widget's appearance (font, colors, borders); we'd ideally be able to offer our customers fluid branded experience, including in our loyalty widget, especially because it's now the first thing new customers see when they visit our site.

MARVY.
United States
Over 1 year using the app
July 21, 2014

Practical app. Definitely a good deal to have the loyalty program and the refre-a-friend all in one.
Just a bit disappointed that the Refer-a-friend app doesn't support french language.
Except for that, it's a great app!

En Privé, Abidjan
Côte d’Ivoire
Over 1 year using the app
January 27, 2014

A great product that will complement on going marketing efforts to build web traffic to your store.

Support has been prompt in replies, but still hoping they will solve the issue with mobile versions of your shopify store a priority. Currently works great with desktop sites, but refer a friend pop up window does not work on the mobile version.

When they fix the issue, I'll be happy to change the rating to 5 stars.

GARDEN PARTY PLANTS
Canada
Over 1 year using the app
February 1, 2014

Thanks for this app! I'll recommend it.
Perfect, clean and do what we expect. I would like in the basic plan to have the opportunity to customize my emails

IPrint Online-100 | Imprimeur en ligne |
Switzerland
Over 1 year using the app
July 3, 2019

Just getting started with this app and am loving it so far. Easy to follow instructions and lots of helpful tips.

Fruitful Gems
Canada
Over 1 year using the app
September 7, 2015

Been a great app so far and will help to build our customer base even further.

The only issue we have is that you can't change the timings of reminders email, which doesn't allow us to send them out when we want to. 14 days isn't long enough for us.

Ellis Fibre
New Zealand
Over 1 year using the app