Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

December 14, 2013

Very easy to implement - just started using this app but am extremely pleased so far!

Chatterbox Boutique
United States
6 months using the app
September 28, 2020

Muy util para generar recompensas para los clientes. La he vinculado con referral candy, para hacer regalos cuando incorporen a los amigos

Psicologo Manuel Hernandez
Spain
6 months using the app
August 11, 2015

We're still new to the app, but the experience launching it was absolutely terrific. Some of the best customer service I've ever received.

Bangs Shoes
United States
6 months using the app
January 18, 2021

so far so good. lets see how it goes! Only just installed and set up and it seems very straightforward and easy to do. would love a little more editing on the 'congrats' messages but who know si may find that later :) Seems streamlined and okay, about to test and see how it goes live.

Valkyrie RPG
United Kingdom
6 months using the app
May 3, 2014

Good app so far, easy to set up, great dashboard/interface. Four stars only because doesn't work with mobile. I highly recommend it!

Marta Inc
United States
6 months using the app
Edited September 6, 2015

Almost a "Great" app! It is a very solid 4 stars and offers a decent amount of options. What makes S Loyalty really stand out is the dashboard and ease of use not to mention the customer service which they take very seriously.

I will admit I was disappointed to find out that the "Fan Overlay" was removed especially when so many small businesses look to social media to help grow and brand their business. S Loyalty did provide me a response but perhaps S Loyalty will reconsider and add it back as a "Paid Option" to at least give customers the option to use it. If they don't it's a business decision which I get as there are always costs involved.

During my initial review I provided some options that I felt would be of great value to both S Loyalty and to us business owners. They quickly got back to me and addressed each of my recommendations with most of them currently in the development stage which would be a huge plus once available.

Overall I would recommend this app for those who are looking for a Loyalty program to add to their business.

Down Range Tactical Outfitters
United States
6 months using the app
April 23, 2014

Easy to install and use. Everything is pretty simple to figure out and it definitely makes your shop more appealing. Only reason for deducting a star is the price, as a small shop owner giving rewards out and paying the monthly subscription can be a little much but I do think its worth it.

Something Madison
United States
5 months using the app
March 7, 2014

The installation was straightforward and hassle-free. I like the loyalty widget and app for making the job of running a rewards program simple. The fan-builder and refer-a-friend app were not as useful for me as they didn't covert customers very well for me. This may be very specific to my store though, not a fault of the app itself. The downside to the app is the lack of customisation. The basic widgets colours do not work with my website and nor does it use neutral colours. I would really like to customise it, but the plan that allows such customisation is far too expensive. That's the reason for the four stars and not five.

Arnav & Co.
India
5 months using the app
February 21, 2015

Ive tried multiple loyalty programs, this one offers the greatest flexibility and the new theming options make this perfect for me! good job

Umbrella Testing Supplies
United States
5 months using the app
June 5, 2014

It's fairly easy to use and had great feedback from customers on having the loyalty program on the website.

Nelissa Hilman
Malaysia
5 months using the app