Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

May 12, 2016

Their support program is very helpful and replies in a timely manner! We were able to get our issue resolved quickly and make an additional change to make things quicker in the future.

Blue Steel 2
United States
Over 4 years using the app
February 10, 2014

This app is great. Easy to install and started getting traction immediately!

Ottawa Gifts and Gift Baskets Concierge - Givopoly
Canada
Over 4 years using the app
February 23, 2018

I've been using S Loyalty for a few years now and the app and support have always been exceptional.

Kurly Klips
United States
Over 4 years using the app
August 15, 2017

We have been using this app for 3 years, really helped us a lot on retaining the customers. It's very easy to use, professional and prompt customer service. Highly recommend it!

Boho Jewelry
United States
Over 4 years using the app
September 2, 2013

Awesome app and worth every cent. Customers love to feel wanted and through the reward system it means we can set and forget and our customers can enjoy the rewards, without us having to manually keep track.

Mel - Living Dead Clothing

Living Dead Clothing
Australia
Over 4 years using the app
May 17, 2016

Works great! Account manager was proactive in helping to create a more ascetic appearance on our site.

Aviator Nation
United States
Over 4 years using the app
Edited October 18, 2018

The support you receive at S-Loyalty is second to none, Crystal tries really hard to help you resolve any issues you may have. The app works seamlessly in the background so I would highly recommend this app to anyone who is looking to set up a rewards programme for their store

Bobbin Girl Bag Making Supplies
United Kingdom
Over 4 years using the app
March 23, 2014

I have to say, at first I was pulled away from the app, not sure why but the logo design for the app pull me away a little. However, after I have given it a try, this is AMAZING!! everything works the way they are. The support response to email quick and it is working VERY fine so far!! I'm getting a lot more visitor and my customer is helping me spread the words. Thanks S Loyalty!!!

BoardGameBliss
Canada
Over 4 years using the app
March 14, 2017

Excellent app! Fast and excellent customer service!

Gentle Nest
Canada
Over 4 years using the app
July 16, 2016

So far so good, customers are creating accounts to sign up. Super easy to install and set up. Fast and friendly support response. I'm happy.

The Three Percenter
United States
Over 4 years using the app