Overall rating
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use rewards program and refer-a-friend feature, which have boosted sign-ups, sales, and social media following. The customer service is praised for its responsiveness, and the app's customization options and Shopify integration are valued. Merchants also commend the automatic deduction of points for refunded orders and the fair pricing structure based on the number of rewards created. The app is seen as a valuable tool for increasing customer base and repeat business.

May 13, 2014

Really easy to set-up and took very minimal time to get it up and running. My only complaint is that for the basic package ($19) jumps to ($40) if you don't want a running advertisement for S Loyalty on your site connected with the rewards program. Looking forward to using this straight forward app on the site.

Almost 2 years using the app
October 16, 2013

Fantastic App,

Really beginning to see the benefits from customer loyalty by using it. Think it will definitely improve customer retention.


LeoLites - Independent UK E-Cigarette Retailer - Love Your Lungs
United Kingdom
Almost 2 years using the app
November 17, 2015

The customer service and super fast response from S Loyalty has been very impressive and made the set up much smoother and very easy. It's a great template to use for rewards and the back end is very simple. The app is a little expensive as we needed to go for the gold version for our needs and we were not able to exclude sale items from the rewards program or customise automated emails, but otherwise very impressed so far and customers responding to the offers.

Almost 2 years using the app
February 4, 2014

I subscribe to the service. That is a strong review right?

Almost 2 years using the app
Edited October 17, 2016

The app itself works great. We haven't had any issues with it so far. When we updated our theme, the app stopped working, so we thought maybe it would need to be reinstalled. Big mistake. Removing the app wiped all of our S Loyalty data, but the fantastic support team at S Loyalty had our rewards program back up and running in no time! Their customer service is really great and we are glad we chose S Loyalty for our rewards and referral program.

UPDATE: One downside of the S Loyalty app that you should be aware of is that customers can only redeem their points and apply the coupon to one item in the cart. This means that if your customer redeems a $20 coupon, and they don't have anything greater than $20 in the cart, then they won't actually get $20 off their purchase--even if their total is greater than $20.

United States
Almost 2 years using the app
June 2, 2016

While a bit on the pricey side, we have found S Loyalty to be a wonderful addition to our business. It is very easy to set up and use and our customers seem to have really taken to the rewards program. I would also like to say that I've used S Loyalty on two platforms, BigCommerce and Shopify, and support was excellent at helping us migrate all of our Loyalty accounts over to Shopify from Bigcommerce. Anthony in particular was very, very helpful. Overall, definitely recommend SLoyalty.

Bee Pollen Buzz
Almost 2 years using the app
November 21, 2016

Great app and easy to use. Love the slick tab we can have on our site and an extensive range of rewards. The customer service is great and responsive. Keep innovating S Loyalty!

Full Disclosure
United Kingdom
Over 1 year using the app
March 13, 2014

Used it for almost 14 days. S loyalty makes it exciting for the shoppers to make a return purchase as their points can be converted into value that can help buyers to save. In this budget tight world who does not want to save. To entice sign up, S Loyalty also has welcome points, where it makes it entice signing up of account for as the loyalty for the website.

Over 1 year using the app
April 9, 2014

Great app. well integrated with our website: http://urbiana.co.uk
We could see a few orders flowing in instantly from the facebook fan builder and re-orders also picked up!

We would appreciate if they include referral codes for each customer that we can print and give to customer so that they can pass on reference even manually in the physical world!

United Kingdom
Over 1 year using the app
May 21, 2014

Easy to set up and install, and we are looking forward to adding more likes and follows for our brand - so far so good. One thing we'd like to see is the ability to customize the widget's appearance (font, colors, borders); we'd ideally be able to offer our customers fluid branded experience, including in our loyalty widget, especially because it's now the first thing new customers see when they visit our site.

United States
Over 1 year using the app