Avis (22)

Note globale
4,3
Nombre d’avis par note
  • 95 % des avis sont des avis à 5 étoiles
  • 0 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
Modifié le 23 septembre 2021

If you are a store like us with multiple pickup locations drawing from a single inventory, this is the app for you. I am baffled as to why there are so few options out there for this! I had some issues with how things were showing up at checkout, reached out to customer service via email, and they solved the issue for me within a couple of hours (it turned out the Shopify theme I was using- Vantage- required different coding). There is definitely room for improvement (see below), but for what it is & what it does (especially compared to other apps), I'm pleased so far.
As the app develops, I'd like to see:
-2 Lines for the Pickup Location in the configuration page (Name and additional information- Name would be bold & additional information, like ordering deadlines, or other details about the location would be italicized so it's more legible for the customer at checkout).
-An option to set an order deadline rather than set a lead time by hours (we require 3 days lead time for some pickups, 5 days for others-- it's difficult to calculate that in hours). It would be much easier to set a due date & time for orders placed for certain pickup locations.
-Ability to set regular non-weekly pickups (just like Google calendar- where you can set to repeat weekly, biweekly, monthly, etc.). Right now for some locations, I have to set every other week individually as a blackout date, which is clunky & annoying.
-For those of us using the option to select pickup location in the cart (i.e. prior to checkout), having this be a "required field" is critical. Right now people can skip that step and get through payment without selecting a pickup option. For anyone else having this issue, I actually changed my Location address to "SELECT PREFERRED PICKUP IN CART" so it's visible on the checkout page. But that's an ugly solution. This is probably the biggest issue I have so far. Even a required check box prior to payment saying "I have selected my preferred pickup in cart" would help with this.
-Last, a more attractive/branded email with pickup details. Right now it's not a thing of beauty & could do with a facelift & options to add the company logo & have different fonts or bolding available to make it easier for a customer to read.

Chapel Hill Farm Randall Linebacks
États-Unis
Environ 3 ans d’utilisation de l’application
Cork Labs a répondu 23 septembre 2021

Thank you for the detailed review. I've passed your requests to our product team as well.

27 juillet 2021

I am using this app to set up a pickup location without having to keep a separate inventory for that location. Claire was very helpful and got everything set up for me.

REDBUDSUDS
États-Unis
Plus d'un an d’utilisation de l’application
Cork Labs a répondu 27 juillet 2021

Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.

26 janvier 2021

This app is exactly what we needed to schedule contactless pick-up! We were specifically searching for an app that allowed us to designate pick up days and have customers to select which day & time slot. It takes out the guesswork (& leaving products outside too long), and best part is that it's automated and there's no back & forth for scheduling. We can easily customize pick up instructions & details. We're a small home shop, and this has been a great solution to a covid-friendly experience!

Highland Home
États-Unis
8 mois d’utilisation de l’application
Cork Labs a répondu 23 février 2021

Thank you so much for the lovely review. Let us know if you have any other questions! Happy to help!

23 avril 2021

Saves me time everyday when organizing my curbside orders. Simple, intuitive design. If you are busy with curbside delivery at your business this will help you keep things running smoothly.

Humble Bee
Canada
8 mois d’utilisation de l’application
Cork Labs a répondu 23 avril 2021

Thank you so much for the lovely review! We enjoyed helping you and let us know if you have any other questions.

11 mai 2021

Great app. Even better customer service! Claire helped me in record time and did exactly what I needed! Thank you so much!

BAKED by Dakota Kayley
États-Unis
5 mois d’utilisation de l’application
Cork Labs a répondu 11 mai 2021

Thank you so much for the lovely review! So happy to help. Let us know if you have any other questions.

28 décembre 2020

Outstanding developer team with top notch service! Needed some customization and was no issue. App is fantastic, just what I needed. Highly recommended!

Bassena Treff
Autriche
5 mois d’utilisation de l’application
Cork Labs a répondu 28 décembre 2020

Thank you for the lovely review! We really enjoyed helping you and let us know if you need anything else!

10 août 2021

Great app and amazing support! easy to setup and the team behind this app is very professional. We are very happy with Curbside pickup :)

Devoteewear
Canada
5 mois d’utilisation de l’application
Cork Labs a répondu 11 août 2021

Thank you so much for the lovely review. Happy to help. Let us know if you have any other questions.

23 février 2021

We tried almost all of the pickup scheduling apps available for Shopify. Curbside Pickup Guru was by far the best. It is well designed, easy to set up, and the functionality flows nicely with the checkout process. In addition, the customer service is outstanding. Claire was super responsive to our setup questions and even tweaked the app to meet our needs more specifically.

Field to Cottage Nursery
États-Unis
4 mois d’utilisation de l’application
Cork Labs a répondu 23 février 2021

Thank you so much for the lovely review. Happy to help!

9 février 2022

If you have more than 8 pickup location, this APP works great! Customer service is prompt and very helpful. Thank you Claire!!

The Grocery New York
États-Unis
3 mois d’utilisation de l’application
27 novembre 2021

The app was unlike the others that are available for pick up options. It allows you to have much more control on the features you will have available to make your customers check our experience better. One of the most important reasons why I liked this app unlike any other was because of Claire. She made herself available to assist in any adjustments I needed. She was clear, extremely communicative and exceptionally prompt with her services. I would definitely recommend using this app for delivery and pickup options!

CHUMMEEZ
États-Unis
3 mois d’utilisation de l’application
Cork Labs a répondu 28 novembre 2021

Thank you for the lovely review. Happy to help!