Avaliação geral
2,6
Pontuação por nível de classificação
  • 10% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 80% das classificações são de 1 estrelas
1 de setembro de 2023

It was working fine but then all of a sudden stopped. When I click on the app in my Apps section on Shopify i get a 404 Error code.

The 'support' has been non-existent. You just talk to Bots... So frustrating...

Online-Dental.uk
Reino Unido
7 months usando a aplicação
16 de agosto de 2021

Really struggling with the app and my Shopify account. Have reached out to their help desk with no luck (zero reply). Does not integrate POS at all. Does not transfer over 100% of sales - the odd one or 2 a day seems to go missing. Does not process refunds (credit notes) properly; bases the credit amount on the value of removed line items instead of actual refund amount. No alternative at present so trying to keep at it. Nightmare.

Dandy's Topsoil & Landscape Supplies
Reino Unido
About 2 months usando a aplicação
12 de agosto de 2021

Very disappointed that this isn't compatible with Sage South Africa. Urgently looking for a solution.

Dudu Baba Company
África do Sul
12 days usando a aplicação
28 de junho de 2022

Abysmal. The integration does not work - our Shopify payouts have not pulled into Sage
- new invoices have not pulled through into Sage
- Void orders still show as payment outstanding in Sage I f only I'd read all the reviews, here on Shopify and via Google, as to how terrible people's experience has been, I would not have bothered with the trial. I think a previous comment seems quite accurate - probably a data harvest and not a real app company at all. I expect both Sage and Shopify to pay better attention to who they are allowing API access and more careful monitoring of the outcomes. This has been a huge waste of time and quite concerning now our finances need resorting.

Seal Medical
Reino Unido
7 days usando a aplicação
Editado a 13 de outubro de 2021

Unfortunately, it takes an average of three days to get a reply to a question, and usually, they will send you to a FAQ, which I had already read. Really it is the worst customer support. That is why I am removing the app. Not helpful at all. I cannot recommend this app.

Fine Art by Ane
Estados Unidos
7 days usando a aplicação
15 de julho de 2021

Dissapointing that South Africa is not able to access this function even though we use both Sage and Shopify.

Setšong Tea
África do Sul
5 days usando a aplicação
Questão respondida por Combidesk 15 de julho de 2021

Hi, thank you for the review. Sage SA is a different API, but we're currently building the SA integration too. We keep you informed. Best, team Combidesk.

21 de fevereiro de 2020

Application does not work and no technical support, for two days I got 2 responses from Tim with a maximum of 8 words in his email without providing any concrete response to the installation! To see the notes of the other service "combidesk" I think that it is not a serious company and that the goal is to recover the data of our customers for commercial purposes ....
Application ne fonctionne pas et aucun support technique, depuis deux jours j'ai obtenu 2 réponses de Tim comportant au maximum 8 mots dans son mail sans apporter aucune réponse concrète à l'installation ! A voir les notes des autres service "combidesk" je pense que c'est pas une société sérieuse et que le but est de récupérer les donnée de nos clients à des fins commerciales....

POPARTDESIGN
França
2 days usando a aplicação
14 de agosto de 2021

Hi there please could you provide a time frame for the release for the South African integration for Sage?

Beautiful Spaces Store
África do Sul
30 minutes usando a aplicação