Avis (54)
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Hi. Three of our sales are stuck in deactivating now, meaning we cannot activate or deactivate any of our sales at the moment. Please advise ASAP! We need this fixed now so that we can run our sale tomorrow! Thank you. I will delete the poor review when it is fixed.
Not very satisfied with this app, I had a few issues. I prefer to cancel my subscription and get another app, even if it is very complicated to re organize all the reductions...
Beware of this APP it caused me alot of work - it removed pricing from items not even included in the sale!!!!!, it removed compare at pricing from radom collection's It is extremely slow at processing the sale and removing takes hours!!!!!
Hello there,
We're genuinely sorry to hear about the challenges you've experienced with our app, and we deeply regret any inconvenience it may have caused you. Your feedback is of the utmost importance to us, and we are committed to resolving the issues you've raised.
We understand that you've encountered unexpected price changes and slow processing during sales. This is certainly not the experience we intend for our users, and we want to assure you that we're actively working to address these concerns.
In instances where sales get stuck on deactivating, our support team steps in to assist and we reset the sales on your store. This action results in the sale to deactivated or activated depending on which state your sale is currently stuck in.
Our team is dedicated to ensuring a smoother experience with our app moving forward. If you have any further questions or require immediate assistance, please don't hesitate to reach out to us directly via email/chat. We're here to help you navigate through any challenges you may face.
Thank you for giving us the opportunity to address this matter, and we hope to regain your confidence in our app.
Best regards,
Sale - All In One Customer Support Team
It's super slow every time you have to enable or disable a sale and support answer is that they experience an issue at that moment. That's not true, it's always VERY slow.
Support takes more time than the update to answer. So by the time they speed it up it's too late.
Hi,
Thank you for the review :). The more products you have the longer it takes.
Next time you enable a sale and feel it take to long - email our support and they can speed it up for you.
Thanks
Not great!!. The app does not show the original price of the item on the listing. There is a sale sign posted on the items photo but when the customer reviews the item they can tell how much the item has been reduced by or if this is the reduced price or the normal price. The whole idea of a sale app is to create excitement and show customers the reduction in price. Not just change the price.