Heartcoding Sales & Discounts
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Very slow sync. It took about 15 minutes for the app to completely revert the price of 974 items in my store and while being synced some customers were able to checkout the automatically discounted items with new discount codes which are supposed to run at the time the automatic discounts end. Caused some losses. I would not recommend this app for stores with large inventories or with high traffic.
Thank you for taking the time and writing a review. We are sad to hear our app did not work as fast as you might have expected. Our speed for product adjustments is limited by Shopify at a theoretical max of 2 products per second.
From our log files I can see that your sale campaign needed a bit more than 12 minutes to finish - this equals to 1.35 products per second.
The small discrepancy is on purpose as our scripts double validate a product has successfully been adjusted.
From our point of view the time you have to wait for a sale campaign to finish comes as an advantage for your customers because we don’t inject any scripts into your theme and do NOT slow down your storefront.
From our experience we are still one of the fastest and most reliable apps in the market and we would be surprised if there is a significantly quicker way to adjust this size of information. We hope you had a good BFCM nevertheless and wish you all the best for the future! Kind regards
great app with great customer service team, keep up the great work , fast reply and you helped a lot.
Thanks so much for you kind words. We really appreciate that you took the time for writing a review!
The Mercedes Benz of Discount Apps! Simple to use and Fantastic service!!
Good old fashioned German efficiency, I look forward to with the team again in the future. 10/10
Thank you so much for your review and the kind words - very much appreciated. If we can assist you in any way please do not hesitate to contact us again!
Works flawlessly and support was super helpful with implementing in theme - even on a sunday morning!
Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards
I could not be happier with the customer service I received. The issue was resolved almost instantly. The app has been easy to use. I am delighted!
Thanks so much for your kind review - we really appreciate you took the time! If you need anything in the future do not hesitate to contact us anytime. Kind regards
This app was perfect for our holiday sale. It is very simple and does exactly what it should. We highly recommend this app!
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
Extremely simple to use and the support is beyond great. My only gripe is that there is no option to have a blanket discount to reduce products to a fixed sale amount. The only option to reduce is by a fixed discount and by a euro amount. You can check off product variance extremely easily to exclude certain options and it will offer you an option to add a sale tag in the back-end. You can also control how your store-front sale tag looks. Had an issue with my sale tags and the support went above and beyond to help me fix it.
Thanks so much for your kind review - we really appreciate you took the time! We will discuss the feature you are missing in our next meeting and see if we think an implementation might be useful - thank you for your valued input. If you need anything else do not hesitate to contact us anytime. Kind regards
A great app! With so many products on our store, doing any specials or sales has been a big headache but this is the perfect solution. So easy to use (I did have a few questions and received prompt help even on a holiday!) - what a pleasure! I've often wanted to do random sales on my store but having to do the individual pricing each time has been painful so I often just don't do it - my customers are going to be happy with my regular sales and discounts now. Thank you for a great app and excellent support.
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
Excellent app! We tried many sales apps, but ended up with this one. Easy to use and very functional. Give it a try!
Thank you so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards
Top notch customer service, clean design and the app does exactly what we needed. Thank you so much!
Thank you so much for your review and the kind words - very much appreciated. If we can assist you in any way please do not hesitate to contact us!