Heartcoding Sales & Discounts

so far I like it, the customer service answer is very fast. The app is very easy to use. set up your campaign at any time or day. great!

This app works amazingly. I have no problems with it whatsoever. I love how it displays the original price but crosses it out to show the new price. It is the perfect sale app. The reason I put 4 stars is I wish there was some sort of toggle-off for the monthly payments for the months I don't use this app. I don't have sales every month so paying monthly makes no sense. Being able to toggle it off for those off months would be great in my eyes. Either way, amazing app!

in the meantime the problem has solved, - there was an server error 500 i couldn´t delete my black friday codes because i had no access to the app. it seems to be an intern error. But it was a technical problem from third partey , after contacting the problem was solved

This is a good app at reasonable cost monthly. Here is a list of suggestions. If you can add a search feature in will be great. For the stores who have many products, that will be easy to find certain existing discounts in stead of going through to find it. Your schedule system doesn't allow under 5m setting. In another word, we can not do 23:59 but 23:55. The last thing is if you can add in count time option to specific products will be great. Over all we like it so far. If you don't have whole a lot of skus, this it the one to go.

Really like that this app applies discounts across all platforms, including POS. Would like to be able to add items to an existing sale (I don't think this is currently possible) , and would LOVE to have the discounts show at POS, as they do online, so customers can see the discounts applied.

It's a good app but I feel like it could do so much more with just some quality of life changes
1. The advanced filters are not very advance. For example, allow multiple tags with the use of AND condition. Currently if you put in multiple tags it will select products that have either tag (OR condition). There is no way to make it select products that only have both tags.
2. The include/exclude filters don't work at teh same time
3. Periodic checks of products in a sale. Use case example - I have products that are tagged in_stock and out_of_stock. I have a flow set up that changes the tag on the product to one or the other depending on whether the inventory available is above zero or not. If I put something on a sale and only want to discount it while I have stock, I could create a sale for all products tagged with both sale_25 and in_stock. With a periodic check and update of the products in any active sale, the products could be taken off sale automatically on the next run after the in_stock tag is removed

I'm updating this review. The server error was very frustrating and did make us look unprofessional when we had said to customers the sale would end at a certain time and were unable to do anything about it, however the app is run by a small business and as a small business owner I understand that unfortunately these things can happen and I really do believe that they have done all they can to prevent it from happening again. The app is really slick and the countdown banners are particularly effective. I'll use it again for January sales. Really nice and slick app until my Black Friday sale should have ended, but kept going and when I try to access the app it says 'server error (500)'. I deleted the app hoping this would fix it, but it didn't. I went into the code of my website and deleted that, but somehow this app is still controlling the sale on my website. How is that even possible? I tried redownloading it, but got the same 'server error (500)'. It's now 1am, I've told all of my followers that the sale ended at midnight and I guess I'll wait a day or so to hear back from the company, because they don't have live chat and Shopify couldn't help. Such a mess. I feel really let down by this company

I have had a really nice expirience so far with this app as they try to work out different issues that came up. they have been very willing to try to make it work for my needs.
Thank you

I did have some trouble with the tags not removing from my sold items, but they were very responsive and followed up with me quickly to help resolve the issue!