Heartcoding Sales & Discounts
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I’ve been using this plugin for a while now, and I must say it’s incredibly easy to use and quick to implement. The pricing is reasonable, and the functionality is exactly what I was looking for.
One tip for improvement would be to make the option to revert sale items back to their discounted sale price the default setting, rather than reverting them to the original price. This would make the process even smoother for users managing large inventories.
What truly stands out is the excellent customer support. They are responsive, proactive, and go above and beyond to assist. For example, when I accidentally selected the wrong option in the app, which reverted all sale items to their original prices, the support team stepped in and resolved the issue promptly. They didn’t just fix the problem but ensured everything was back on track without any hassle.
I highly recommend this plugin to others. It’s a reliable tool with fantastic support that truly cares about its users. If you’re considering it, don’t hesitate!
Heel handig. Wel even opletten. Als je een campagne stopt gaan alle prijzen weer terug naar de originele prijs.
De klantenservice is geweldig! Per mail en je krijgt snel antwoord!
this app does what I have been looking for which essentially applies a universal discount to products or collections. Great for campaigns. The customer service is also very quick and problem resolution 100%. Thanks
ok, easy to use, but need improvement for better user experience. you can try-it free 7 days, don't worry ;-)
Thanks a lot for your review. If you have any feedback or ideas to improve our product we would be happy to hear from you. Kind regards
Update: Support team reached out to us and helped us come to a solution. How we can run multiple campaigns by running them in correct order and that they will update soon for excluding products. Just keep in mind that new campaigns will change prices for products in older campaigns. Otherwise great app Original:
This app is able to change prices the way it should. But it is very problematic when you run mulitple/complicated sales. We had products already at up to 50%. Now we were creating a 10% of all the other products. so we created a collection with all products excluding a few vendors. Now later today we realized that the 50% product has been changed to 10% and has cost us sales. This very poor handling of the sales
Dear Annika, thank you for your review - your feedback is very much appreciated. We will come back to you regarding the excluding feature as soon as we finished everything. Have a good day and do not hesitate to contact us anytime for questions or feedback. Kind regards
I love how easy it is to set up sales! We had multiple sales running all week, and we were able to make sure that items weren't double discounted.
Thanks a lot for your review. If you have any feedback or ideas to improve our product we would be happy to hear from you. Kind regards
Great app! quite easy to use. it would be nice to add bulk buying discounts option to the app........
Thank you so much for your review. We are currently working on different new features and a new app for volume-/ bulk discount. Hopefully you will like it!
Updating our review. Had issues over the busiest time of the year, BFCM with getting an error code due to their servers, but they have since corrected the issue. Agreed to try the app again and reinstalled. Working correctly now and show some enhancements which is nice. Much better pricing than other apps. Will use app for a few weeks and give revised review once we make sure there are no further issues, but so far so good. I would like to see other offer types though for discounts sales, like BOGO, Bundles and Free gifts. It would eliminate the need for several apps.
Dear MICHE,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue tonight and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert
Extremely simple to use and the support is beyond great. My only gripe is that there is no option to have a blanket discount to reduce products to a fixed sale amount. The only option to reduce is by a fixed discount and by a euro amount. You can check off product variance extremely easily to exclude certain options and it will offer you an option to add a sale tag in the back-end. You can also control how your store-front sale tag looks. Had an issue with my sale tags and the support went above and beyond to help me fix it.
Thanks so much for your kind review - we really appreciate you took the time! We will discuss the feature you are missing in our next meeting and see if we think an implementation might be useful - thank you for your valued input. If you need anything else do not hesitate to contact us anytime. Kind regards
Great customer service! They answer quickly and with love :) ........................................
Thanks so much for your kind review - we really appreciate you took the time! If you need anything in the future do not hesitate to contact us anytime. Kind regards