Heartcoding Sales & Discounts
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리뷰 (505)
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Simple handling and perfect functionality. Does what it's supposed to. We needed a short support after installing the new shopify 2.0 dawn theme and the customization was done on the same day. Perfect.
Update: Support team reached out to us and helped us come to a solution. How we can run multiple campaigns by running them in correct order and that they will update soon for excluding products. Just keep in mind that new campaigns will change prices for products in older campaigns. Otherwise great app Original:
This app is able to change prices the way it should. But it is very problematic when you run mulitple/complicated sales. We had products already at up to 50%. Now we were creating a 10% of all the other products. so we created a collection with all products excluding a few vendors. Now later today we realized that the 50% product has been changed to 10% and has cost us sales. This very poor handling of the sales
Dear Annika, thank you for your review - your feedback is very much appreciated. We will come back to you regarding the excluding feature as soon as we finished everything. Have a good day and do not hesitate to contact us anytime for questions or feedback. Kind regards
After using this app for a couple years we've been majorly let down by it this Black Friday. With reports of Server Error 500 and nooo option to chat with live support on the busiest weekend of the year is pretty insane. Having to change prices back to full price manually after deleting the app is not an ideal middle of the night situation.
Dear Rae Feather,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert
Super schneller und netter Support, total einfach zu benutzendes App. Bin jetzt schon mehrfach wieder darauf zurück gekommen, weil man eine Sale Kampagne wirklich innerhalb von Minuten aufgesetzt hat. Danke!
Vielen lieben Dank für die tolle Bewertung, über die wir uns sehr freuen! Sollten zukünftig (nochmal) Fragen auftauchen, freuen wir uns jederzeit über eine Email oder einen Anruf! In der Zwischenzeit alles Gute und viele Grüße aus München
Best support, they helped me to fix my other problems in my store and app also nice. If you have a lot of products in fact you need this app for promotions))
Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards
This was our first custom app we added to our store. HeartCoding were fast and responsive. Super fast in getting us sorted. Highly recommended and great ( after & pre sales ) support. A+
Thanks a lot for your very nice words. We are happy you like our product and always available if you need any assistance.
I absolutely love this app! It makes things so much easier and the is so easy to use and customise. You can be prepared in advance for sales events since you can schedule the discounts. The design customisation is very nice. I want to thank the support for taking the time to set up the app so quick and on a Saturday. I really appreciate it. Thank you so much! Totally recommend.
Thanks so much for your kind review. If you need anything else do not hesitate to contact us again anytime. Kind regards
Awesome App with remarkable support. We are new to Shopify and they helped us with a lot of questions. Love the countdown feature.
Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards
Great app, fantastic support. They react really quickly when you request the installation by them. Very happy with how this works out!
Thanks so much for your kind review - we really appreciate you took the time! If you need anything in the future do not hesitate to contact us anytime. Kind regards
This is an excellent app and the team is so responsive and helpful. Can't rec enough! The pricing is right too - there's many more expensive than this with less features and customer service.
Thank you so much for your warm words. If you need any future assistance, do not hesitate to contact us again anytime! Kind regards