Heartcoding Sales & Discounts , 482 則評價

Customer support is top notch. The app is cool and does what it says it will do...and if you can't figure it out like me (lol) the dev team is quick and effective. Thank you Norbert for your wonderful help today! :)

Really like that this app applies discounts across all platforms, including POS. Would like to be able to add items to an existing sale (I don't think this is currently possible) , and would LOVE to have the discounts show at POS, as they do online, so customers can see the discounts applied.

Simple and straight to the point, had a few issues setting it up, contacted support and was assisted immediately! Highly Recommended

The best app of many simple, I tried more than one app many of them use the website, more effective and light. I highly recommend!

This app has some amazing potential but falls short. The first issue I had was that it was discounting the "Compare At" pricing instead of the actual price. That was an easy fix. I just removed the compare price on the items and that seemed to fix the problem. The challenge now is that the app is simply not working. In the app, it will show the items and the discount/sale price, but on the site, it shows the item(s) at the regular price. The interface of this app is stellar and very easy to use. It just doesn't do what it is supposed to. *Update* This app is pretty screwy. It sometimes pulls pricing from the compare at pricing, and other times at the actual pricing. Plus if you have 1 one item at one price and others at another it will sell it at the lowest price on all items. In your reply, you mention that most customers want the discount off the original price. That is not what is happening. Why would I want to take a loss on a product? There have been 2 sales where for some reason the "Compare At" pricing had the cost inputted. Not sure how that happened, but it was not done by SDM. However, because SDM discounted the compare at price we took a loss.
*UPDATE2* Please don't misunderstand what I said. I was stating that This app did not put the cost in a cost field. That was not meant to say that it was the fault of someone else. I just wanted to clarify that the app in addition to completely messing up literally all of my inventory, it also did not put in the wrong cost. I have spent the last 6 hours trying to fix what this app did. If I could give this app a negative star rating, I would. In all the reviews I have ever written on shopify for app, this is easily the most negative. If you accidentally make a mistake, or if the app makes a mistake, there is nothing that will revert your store back to what it was before. There are products that this app was never supposed to adjust that are messed up.

Excellent! So easy to use, so rewarding, amazing, a big THANK YOU! The service is fast and very professional, juste write an e-mail and they will get back to with the problem solved with light speed. I do recommend!

Beware that the prices will be all messed up when you finish your sale. And the discounts during the sale were greater than anticipated. I set 10% off products and it took 20%. Etc. They are friendly and helpful but this app will mess up your pricing!!!

great app, user friendly, and can do a lots of things other similar apps can't, for instance I like the feature where you can set the prices back to exactly they were, instead of most other app that would put the prices back to compare with prices, so if you had set up any other prices with permanent discount against your competitors those would be lost with other but not with this app.

However, for me the breaking point was that this app can't stop your customers from using your store generated discount codes on SALE items. Obviously I don't want my customers to use 20% new visitor discount code on top of my 30% SALE, thus discounting prices by 50%!!
Support is saying they are working on it, so let's see when do they manage to address this loophole.
all the best

I'm updating this review. The server error was very frustrating and did make us look unprofessional when we had said to customers the sale would end at a certain time and were unable to do anything about it, however the app is run by a small business and as a small business owner I understand that unfortunately these things can happen and I really do believe that they have done all they can to prevent it from happening again. The app is really slick and the countdown banners are particularly effective. I'll use it again for January sales. Really nice and slick app until my Black Friday sale should have ended, but kept going and when I try to access the app it says 'server error (500)'. I deleted the app hoping this would fix it, but it didn't. I went into the code of my website and deleted that, but somehow this app is still controlling the sale on my website. How is that even possible? I tried redownloading it, but got the same 'server error (500)'. It's now 1am, I've told all of my followers that the sale ended at midnight and I guess I'll wait a day or so to hear back from the company, because they don't have live chat and Shopify couldn't help. Such a mess. I feel really let down by this company

Great service, this is really helpful, I couldn't figure out how to put the code, then wrote them email they replied soon and solved my problem soon, thank you very much !