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Hello,
Thank you for sharing your feedback. We noticed you left a 2-star rating with just the letter "p" and would love to understand more about your experience with our Slide Cart Drawer app. If you encountered any issues or have suggestions for improvement, we’re here to assist you!
Please don't hesitate to reach out to us at salemaxsupport@gminfotech.net so we can resolve any concerns and ensure you're getting the most out of our app.
We look forward to hearing from you and improving your experience!
Best regards,
The Salemax Support Team
Not sure how anyone who has left a review has contacted anyone with this app but after 3 emails, scheduling a demo and sitting waiting for someone for 15 minutes, I am very disappointed that there is absolutely no one working for this app. I sent multiple chat messages and they always said we're not available, send an email. If you are the developer, please contact me.
Update 7.16.24 - I have changed my review from 1 star to 5 stars as the developer has been in contact and has made some great changes. This slide cart is perfect and am very thankful for all of their assistance in a great app!
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you.
We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case.
We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app.
We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users.
We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns.
We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.
app.support@gminfotech.net
je n'ais pas encore utilise l'appli donc je ne peux pas donner mon avis
Very friendly and fast help. Best Shopping Cart on Shopify, nice Design. If you have questions or problems, they will support you very quick. Thank you!!!
Thank you so much for your kind words!
In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
This is a really valuable app. This app offers all features that we are looking for. We looked at few other cart drawers and non of them offers all the feature this app offer. Support staff was able to answer my questions promptly. They even agreed to add some extra features requested by us!!
Highly recommend.
Great app! Lots of useful features to increase your revenue and get the most out of each sale! We use the vertical upsell feature the most and it has boosted our conversion rate and average order value!
Amazing, very friendly customer service. technical team is fast!
Really outstanding, lightning-fast support from Sophia and development team, who accepted to make some small tweaks to comply with our existing process. Very good price-quality ratio!
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use this for my shopify account and its up and running