Omtaler (151)
Raffiner
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Etter vurdering
This is an absolutely wonderful app.
Brilliant app, particularly for a free subscription. I've been able to create a customized cart which is certain to increase AOV over the default cart within my Shopify Theme. The ability to use custom CSS allows you to customize as much as you want. The team even offered to develop some further customizations for me which I wasn't able to do myself.
Thank you so much for your kind words!
In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
This app does exactly what it describes, it is really a great help for my shop. The features that the app offers are widely sufficient for the functionalities I want to offer my customers. I am very happy with this app and would recommend it to everybody.
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you.
We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case.
We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app.
We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users.
We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns.
We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services..
app.support@gminfotech.net
nice app
For me, this is the best Cart Drawer app. I have the ability to customize everything. It is quick and bug-free. The support team is super. They answered my questions right away when I started using the app. And to top it all off, this amazing app is completely free. Thanks for creating it!
I'm going to leave a review since it's mandatory to get help!
If you have a problem with the application, sophia asks you to leave a positive review and to send them the screen screnn before even finding a solution to the problem.
I don't recommend this app or the customer service behind it.
By far the best experience that I have had in terms of App functionality and excellent customer service. My questions were answered in great detail, my needs were met with care and efficiency. I highly recommend not only the customer service of Sophia and the rest, but the amazing quality of the features in this app. Probably the best app on Shopify
5 Stars *****
good
כן
Hello,
Thank you for sharing your feedback. We noticed you left a 2-star rating with just the letter "p" and would love to understand more about your experience with our Slide Cart Drawer app. If you encountered any issues or have suggestions for improvement, we’re here to assist you!
Please don't hesitate to reach out to us at salemaxsupport@gminfotech.net so we can resolve any concerns and ensure you're getting the most out of our app.
We look forward to hearing from you and improving your experience!
Best regards,
The Salemax Support Team
Not sure how anyone who has left a review has contacted anyone with this app but after 3 emails, scheduling a demo and sitting waiting for someone for 15 minutes, I am very disappointed that there is absolutely no one working for this app. I sent multiple chat messages and they always said we're not available, send an email. If you are the developer, please contact me.
Update 7.16.24 - I have changed my review from 1 star to 5 stars as the developer has been in contact and has made some great changes. This slide cart is perfect and am very thankful for all of their assistance in a great app!
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you.
We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case.
We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app.
We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users.
We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns.
We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services.
app.support@gminfotech.net