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Customer service is non-existent and they do not have a live chat. The app has bugs, which harms the checkout experience for potential customers! I emailed them and even provided video proof, they never got back to me
Dear Book Wardrobe,
We sincerely apologize for the inconvenience you experienced with our app. We understand how crucial a smooth checkout experience is for your business, and we deeply regret any disruption caused.
The issues you encountered were a result of a major update we were implementing in early July. Unfortunately, during this update, some bugs affected the app's performance and our support system was temporarily inactive. We understand how frustrating this must have been, especially when evidence was provided and no response was received.
We want to assure you that these issues have been resolved. Our app is now working perfectly fine, and our support system is fully operational. As a valued long-time customer, your satisfaction is incredibly important to us, and we are committed to providing you with the best possible service.
Please contact us directly at salemaxsupport@gminfotech.net so we can address any remaining concerns you may have and ensure everything is working smoothly for you. Your feedback is invaluable to us, and we would greatly appreciate it if you could consider revising your review.
You can revise your review using this link:
https://apps.shopify.com/sale-max-upsell-cross-sell#modal-show=WriteReviewModal
Thank you for your understanding and patience. We are here to support you and ensure your continued success with our app.
Best regards,
Deep | Support Team
Gm Infotech Inc
Very good app !
good app and good support service
The service was excellent and the problem was solved very quickly. Highly recommended
Perfect Solution for Managing Site Launches!
I recently used this "Coming Soon" app while my website was under construction, and it was exactly what I needed. The setup was incredibly quick and intuitive, allowing me to get my site’s placeholder up and running in no time.
The app offers a range of customizable templates that are both stylish and professional, helping me create a great first impression even before my site officially launched. I was able to easily add my branding elements and provide essential information to visitors, including an email sign-up form to keep them informed.
The built-in countdown timer and contact options were particularly useful for generating excitement and keeping potential customers engaged. Plus, the support team was responsive and helpful with any queries I had.
Overall, this app is a fantastic tool for anyone needing to manage a site launch or maintenance period. It’s user-friendly, effective, and helps ensure that you stay connected with your audience while your site is being built. Highly recommend!
Die App ist super einfach in der Integration und dem ganzen Setup und bietet alle Optionen, welche einen Slidecart optimieren können. Absolute Empfehlung
Thank you so much for your kind words!
In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
I've been using the Slide Cart app for a few weeks now, and it has significantly improved the shopping experience on my online store. The installation was smooth, and the customization options are fantastic. My customers love the sleek and modern design of the slide cart, and I’ve noticed an increase in conversions since I started using it.
One of the standout features is the ease of use. The app integrates seamlessly with my Shopify store, and I was able to set everything up without any technical difficulties. The support team is also very responsive and helpful, addressing any questions I had promptly.
Overall, the Slide Cart app is a game-changer for any e-commerce business looking to enhance their shopping cart experience. Highly recommended!
Consiglio vivamente l'applicazione. nel complesso è fatta molto bene ed è funzionale.
Great app !
Es buena