优化
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I'm going to leave a review since it's mandatory to get help!
If you have a problem with the application, sophia asks you to leave a positive review and to send them the screen screnn before even finding a solution to the problem.
I don't recommend this app or the customer service behind it.
despite it is a free app, I did not get any feedback on the issue I reported. i asked for help in the chat, I got an automatic reply to send an email describing the issue. I also asked for a demo session , fixed an appointment for it, but nobody showed up...
App is broken and customer service is non existent.
There is a huge bug that destroys your cart and stops customers from going to checkout.
They need to refresh page 2-3 times for the bug to go away. Which will lose you sales.
Apparently customer support only respond if you leave a 1star review.
Not sure how anyone who has left a review has contacted anyone with this app but after 3 emails, scheduling a demo and sitting waiting for someone for 15 minutes, I am very disappointed that there is absolutely no one working for this app. I sent multiple chat messages and they always said we're not available, send an email. If you are the developer, please contact me.
The app is faulty and no support. When setting a discount of 10%, it automatically reduces it by 20%.
Creates automatic discounts without the Shop owners approval