SP: Free Gift+Buy X Get Y BOGO
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (180)
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Timely and responsible support team. Kudos to Jocelyn for supporting me throughout the implementation
Estoy mu satisfecha con la atención al cliente de esta aplicación me han solucionado todos las dudas que tenia, me han dado paso a paso hasta dejarlo todo perfecto.
Recomiendo esta aplicación 100%.
Jocelyn was the best thank you so much
Me parece muy útil, aunque me gustaría que estubiera en castellano para más facididad de comprensión. El servicio tecnico a sido muy rápido y eficaz. Gracias
Good app, Nice support team.
Great app! It meets the functionality I currently need, and the customer service is very prompt—truly excellent.
Efficient and helpful support!
The free gift app works perfectly. Took me 10 minutes to set up my first Buy X get Y free promotion, including all the editing text to the way I want it.
Had one little problem when setting it up, but Tuan soon helped me sort it out.
UPDATE
Was shocked to see that I've been charged $15 each for July and August for an app that was free (not free trial, but FREE) when I installed it on 12 June.
Considering it won't let me set up more than one buy X get Y free and also doesn't let you stack discounts, it's not actually adding anything that's not available anywhere else.
$15 a month? You're welcome to it, spend it wisely.
Hi Bear's Vapes,
This is Salepify team.
We have received your feedback expressing dissatisfaction with our subscription service and some of the features we offer. We deeply value your input and would like to connect with you to address any concerns you may have:
1. Subscription Issue
When you initially installed our app in June, it was indeed available for free, with no charges applied. However, in July, we introduced a subscription plan for all app users. Our team had sent out notifications regarding the new pricing plan to all customers before the subscription launched.
We noticed that you uninstalled our app on July 14 and installed it again right after that, then activated our pricing plan. This is the reason why your store was applied to the new pricing plan and charged for the July and August usage like other stores meeting the subscription conditions.
2. App Features
We are eager to hear more about your specific needs when using the app's features. Since you first started using the app, we have made many improvements to our app, and it has fully addressed the issues you mentioned, such as stack discounts.
Additionally, Salepify offers many other features, and you are more than welcome to return and experience them with us. Please let us know if you need any support, we want to ensure that you have a seamless experience with our app.
Really satisfied of the app and support
Great app and does the job perfectly!