SP: Free Gift Buy X Get Y BOGO
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
评论 (317)
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Using this app until now, we have encountered 2 bugs which has been fixed in past 2 months, and one could make us lose $600. Although it's a free app, it has a sign "Built for Shopify", that's why we trusted it, now i cannot anymore, they need to make it better.
Hi,
This is Linh from Salepify Team,
I just wanted to reach out to you personally and let you know that i've taken a fresh look at the issue you mentioned in your review. My team has confirmed that the problem has been resolved on your store, and we're confident that everything is now working smoothly.
However, I'd love to connect with you one more time to make sure you're completely satisfied with our app's performance. If you're still experiencing any issues, please don't hesitate to let me know. We're committed to regaining your trust and making sure your review accurately reflects the great service you deserve from us.
Thank you for your patience and understanding. We appreciate your business and look forward to hearing back from you soon.
No funciona correctamente si tienes cupones activos. Debes realizar combinación entre todos los cupones a riesgo de tener grandes pérdidas. Ejemplo tenemos un cupon de bienvenida, si el usuario agrega el cupón y ya tiene el regalo, al cliente se le cobra por el regalo (algo que el cliente nunca pidió puesto que es un regalo). Si hacemos lo que nos pide el servicio técnico los usuarios podrían agregar varios cupones a la vez y tener tantos beneficios que podrían causar perdidas al negocio.
Hi,
This is the Salepify team.
Thank you so much for taking the time to leave us a review. Your feedback is incredibly valuable to us as we continue to improve our app.
We wanted to take a moment to explain the situation regarding the discount combination feature. Since we are a third-party app on Shopify, we are required to follow Shopify's policies on how discounts work together.
As we’ve mentioned before, the free gift feature in our app is considered a discount by Shopify. Given the current discount flow on Shopify, there are two primary ways it works:
- Without combination enabled: Discounts cannot be combined, and only one discount can be applied to an order.
- With combination enabled: Multiple discounts can be applied to the same order, provided they have the combination setting enabled.
In your case, you want our discount to combine with another discount on your store but not with the remaining discounts. This is not possible with current Shopify's discount.
We sincerely appreciate your understanding of this situation.
Highly recommend. Many upsale features available, much better than the apps I've used. Quick and helpful customer service. Satisfied with everything
great use so far.
Thanks for the outstanding support. It may be buggy at some areas but they can fix it right away. EASY TO USE at no cost
Good app, great customer support!
app works great, help center is very good.
Best app I found so far for auto add gifts to cart, other apps seems to be lagging but SP free gifts works wonders!! Go for it, Highly recommended
perfect app perfect customer service, i highly recommended
The quality of service is really good and the support team responded and helped me within 30 seconds
I strongly recommend
Great customer service. Really appreciated the help. The app is very smooth and has a lot of great features for being free. I genuinely would highly recommend to everybody!
Fantastic app with impressive customization options! The customer service truly goes above and beyond. Highly recommend!
super app, avec un très bon SAV. Je recommande !
Support team is great to work with
Jocelyn and the technical team are so nice and patient, they help me solve a lot of questions and response real fast. Thumbs up!
Good customer service and very reliable!
Easy to set up and manage. Fairly priced to run. Quick integrations in terms of themes and modules/extensions.
very good customer service reactivity, i loved using their application which i still use. i recommend.
Really professional the support. They take their time and don't let you go until the fixed it. Just wow. Glad to have them!
La meilleure application gratuite qui permet de combiner des cadeaux et des réductions, avec des options entièrement personnalisables.
good app
Estoy mu satisfecha con la atención al cliente de esta aplicación me han solucionado todos las dudas que tenia, me han dado paso a paso hasta dejarlo todo perfecto.
Recomiendo esta aplicación 100%.
Customer service is amazing and the features function fantastically!
Macen.com
really clean interface and very helpful support team. Highly recommend
Great app and great customer service. Highly recommended!
Absolut empfehlenswert!
Funktioniert ohne Probleme.
Vielzahl an Möglichkeiten und das beste:
Klasse Support!
Had a few small configuration issues, but support was very helpful and explained what I was doing wrong.
App works great and looks nice.
Lots of customization options.
I recommend this app if you want to add Free Gifts to customer orders.
What I can said is perfect, as a free app. The functions they provide I think its more that paid app. The key thing I wanna mentions is, they have a wonderful customer service's team. Once I ask questions, they are patiently to help me solve all of them. Definitely recommend it!!!!!
Sincerly the best app i ever instal not only for the process but really for all team they answer and help you to custom your store, im french and they translate some part of the app on my shopify , they are very friendly give a real help personalised and you can participate to developpe them if you have any request, full respect and trust in them
have nice day :)
It's a pleasure to assist such a kind and friendly customer like you. Thank you for trusting Salepify 🎉
Absolutely amazing app for free gifts, rewards and discounts based on the purchase of specific products or even specific variants. The widgets are attractive and can easily be embedded in your product pages. Customer service is top notch! Highly recommended app.
This is one of my favorite new apps. So easy and great to use. If you are looking for an easy way to offer your customers freebies this is it! Plus the support people are great.
Perfect customer support, very fast reply, they met all our requirements and made custom solutions for our ecommerce store!
Your review means a lot to us. We're thrilled to be part of your growth journey. Look forward to seeing your store flourish and expand even more with Salepify 🎉
I really loved the intuitive interface and the easy of deployment. The team went extra mile in helping with the deployment of not just the right information but the placement of it as well. Keep up the good work. It does make upselling easier...
Thank you for your review! Our team is always ready to support customers, and we are delighted to hear that Salepify has provided you with a great experience. Let's make your sales soar with Salepify 🎉