SP: Free Gift+Buy X Get Y BOGO

SP: Free Gift+Buy X Get Y BOGO

評價 (180)

整體評分
4.9
各級評分數量
  • 93% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年9月12日

Timely and responsible support team. Kudos to Jocelyn for supporting me throughout the implementation

kadoonpro
沙烏地阿拉伯
使用應用程式 2個月
2024年11月14日

Jocelyn was the best thank you so much

PrestigeSupps
澳洲
使用應用程式 大約8小時
2024年8月16日

Estoy mu satisfecha con la atención al cliente de esta aplicación me han solucionado todos las dudas que tenia, me han dado paso a paso hasta dejarlo todo perfecto.
Recomiendo esta aplicación 100%.

INMIshop
西班牙
使用應用程式 3個月
2024年8月16日

Me parece muy útil, aunque me gustaría que estubiera en castellano para más facididad de comprensión. El servicio tecnico a sido muy rápido y eficaz. Gracias

Tu Closet
西班牙
使用應用程式 5天
2024年8月29日

Good app, Nice support team.

BigxShow
泰國
使用應用程式 2天
2024年11月6日

Great app! It meets the functionality I currently need, and the customer service is very prompt—truly excellent.

Bayeas
美國
使用應用程式 43分鐘
2024年10月1日

Efficient and helpful support!

Paula Callan Artistry
愛爾蘭
使用應用程式 2天
編輯時間:2024年8月18日

The free gift app works perfectly. Took me 10 minutes to set up my first Buy X get Y free promotion, including all the editing text to the way I want it.

Had one little problem when setting it up, but Tuan soon helped me sort it out.

UPDATE
Was shocked to see that I've been charged $15 each for July and August for an app that was free (not free trial, but FREE) when I installed it on 12 June.

Considering it won't let me set up more than one buy X get Y free and also doesn't let you stack discounts, it's not actually adding anything that's not available anywhere else.

$15 a month? You're welcome to it, spend it wisely.

Bear's Vapes
英國
使用應用程式 2個月
Tek Labs (by BSS Commerce) 已回覆 2024年8月20日

Hi Bear's Vapes,

This is Salepify team.

We have received your feedback expressing dissatisfaction with our subscription service and some of the features we offer. We deeply value your input and would like to connect with you to address any concerns you may have:

1. Subscription Issue
When you initially installed our app in June, it was indeed available for free, with no charges applied. However, in July, we introduced a subscription plan for all app users. Our team had sent out notifications regarding the new pricing plan to all customers before the subscription launched.

We noticed that you uninstalled our app on July 14 and installed it again right after that, then activated our pricing plan. This is the reason why your store was applied to the new pricing plan and charged for the July and August usage like other stores meeting the subscription conditions.

2. App Features
We are eager to hear more about your specific needs when using the app's features. Since you first started using the app, we have made many improvements to our app, and it has fully addressed the issues you mentioned, such as stack discounts.

Additionally, Salepify offers many other features, and you are more than welcome to return and experience them with us. Please let us know if you need any support, we want to ensure that you have a seamless experience with our app.

2024年8月14日

Really satisfied of the app and support

TrampolineWorld
荷蘭
使用應用程式 5天
2024年10月21日

Great app and does the job perfectly!

Festivalleggings
荷蘭
使用應用程式 大約1小時