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If I could give no stars for this review I would. Recently installed, wasn't very good so I uninstalled and now my site is broken and can't even view it. Please don't make the same futile mistakes as I.
Hello Dear Customers,
We're truly sorry to hear that you weren't happy with our app. However, we believe your statement is incorrect and could mislead other customers.
Here are the main reasons why:
1. We don't add any code to your theme or store, unlike other apps on the market.
2. Once you install our app, Shopify adds a JavaScript file that is not part of the theme. If you uninstall our app, that JavaScript is completely removed. There is no way our app can harm your website during installation or uninstallation, and the claim that it does is completely false.
If your website broke after uninstalling, we recommend opening Chrome and checking the Console. You will likely find that the errors are coming from other apps.
Additionally, if you contact our support team, our developers can check on your behalf and identify the issue.
We would appreciate a fair review, as the current statement is completely inaccurate.
It seems that no written feedback was provided along with your 1-star rating, which is quite surprising to us — especially since our app is actively used by over 4,000 satisfied merchants.
If you encountered any issues or have specific concerns, our support team is always here and happy to assist. We’d truly appreciate the opportunity to help and better understand your experience.