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I choose the free plan and they charged me for the priority support plan $17.99!!! While I was not even using the app anymore!!!!! NOT RECOMMENDED
Sorry that you've faced such unpleasant situation and confusion. The thing is that the app's Free plan allows to enable the timer once and for one page only. As we see in our database, you've enabled two timers or maybe enabled one timer twice.
Anyway, no worries! We've requested a charge reversal from Shopify in order to avoid any accidental charges, it will be processed ASAP.
Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience :)
Don't be fooled by this app. They will make it look like it's free but they will charge you 8.95usd every months in your back. I only had one timer going and they charge me fees on it even when they say it is free for one. NOBODY should install this app because of this disguised fees app.
Thanks for your feedback and sorry that you've faced such confusion and inconvenience. The thing is that the app's free plan allows to use the app on one page only and as we see in our database, you've enabled it on two pages. Anyway, no worries! We've already requested a charge reversal from Shopify in order to avoid any accidental charges, it will be processed ASAP.
Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience.
Hope to hear from you soon!
I was charged unethically, they billed me and transferred me to a subscription even though i selected the free plan. They did not ask for my consent or even bother to update me before i was charged. i am going to demand a refund. and i will suggest anyone reading this to not to use this app. they're are a lot of better options which are free and paid.
Thanks for your feedback. The thing is that the free plan allows to use the app on one page only. As we see in the database you've enabled the app on 2 pages. But no worries! We've already requested a charge reversal, it will be processed ASAP :)
DO NOT USE IT !!!!
I tried it for like 6 hours and then, 1 month later I received a 17,95$ bill for a 6 hour use, even if you precised that you use the freen plan. Use another app that make it for free, or you will be surpised as I was when I saw the bille.
Thanks for your feedback and sorry that you've faced such confusion. The thing is that ther app if free to use on one page only and as we see in our database, you've enabled it twice or on two pages. Anyway, no worries, we've requested a refund from Shopify in order to avoid any accidental charges. Also, we tried to contact you via email regarding this case.
it is looking fine but let's see if it is really offering 1 free page and also i recommend trying it is really easy to edit after using the app and just checking how the bar will show on the product page without using it for customers, it applied on me charges of 8.95$ , they are extremely FRAUDDDDDDDD
Thanks for your feedback, but we found it a bit confusing. We would be glad to help you and/or clarify things. You can contact us with an email message (support@spur-i-t.com), we are always ready to assist.
Doesn't have a free tier, app doesn't work unless you pay for it completely. Customer service didn't know they offered 14 days trial. Had to send screenshot and allow user access to prove how their app worked. Useless
As mentioned clearly in our App page, we offer a free tier for ONE timer/announcement bar. The 14 days free trial is only applicable if you decided to UPGRADE to the paid plan which is MORE THAN one timer/announcement bar for your store. This had been mentioned in other 5-star reviews as well.
ALL features like the email embeds and all timer designs are unlocked for the free tier but we limit this to only to ONE timer/announcement bar.
They bill you without authorization. And justify it as "but you used it on two pages" when it is a lie. Scammers.
Thanks for your feedback and sorry for such inconvenience and confusion. Since you didn't use it on two pages it looks like you have enabled it twice on the same page. The app counts every usage so that seems to be a reason. Anyway, no worries! Refund will be provided ASAP :)
Support was good and attentive until they made changes that caused everything to push the content of my website down, hiding 50% of my content. I allowed them time to resolve this based on their email, simple CSS tweak, and it's been several days now and no response. They billed me after the trial period. Unacceptable shopify.
The product pages do not appear the way they say. I asked them to make it "Look" and "Function" the way their screenshot examples show. They were unable to after making a CSS tweak. It just got worst.
Mobile view is terrible. It hides nearly all your pages content which they should understand is poor UI/UX (User Interface / User Experience) and will cause your user bounce rate to increase dramatically... Unsatisfied.
They do not have the ability to edit the CSS directly through the app.
Looked cool on the examples but what I received from support only made my website worst.
Terrible, i deleted the app and still somehow got billed.. Also found this app to be incredibly useless for myself.
Thanks for your feedback and sorry for such inconvenience. We tried to contact you over the phone and via email in order to discuss the situation but didn't receive a response yet. Please drop us a line at your convenience. Thanks in adnvace!
I install this app, but deleted it in a few hours, because I didn't like the look. I was only using the Free PLAN. This company charged me $8.95USD plus tax. It was only on one page. This is not honest company to work with. I emailed them about the charges and they didn't respond to my email. Shopify email them 3 or 4 times about the charge on my bill and they didn't respond either. DO NOT INSTALL THIS APP ON YOUR STORE.
Thanks for your feedback and sorry that you've faced such inconvenience and confusion. As we see in our database, you have enabled 2 timers in total, which was the reason of the charge. Anyway, no worries, we've requested a charge reversal from Shopify in order to avoid any accidental charges, it will be processed ASAP.
Also, we tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience.