Recensioner (669)
Förfina
-
Efter omdömen
I used this app for one page because it said it was free. I used it once and then uninstalled because I didn't want to be charged monthly if I only needed it one time. THEY CHARGED ME 17.95 ANYWAYS!!! WHAT THE F***? It was nice to use, but this is false advertising if they say it's free because it's NOT!
Thanks for your feedback and sorry that you've faced such situation. We have already requested a charge reversal from Shopify, no worries.
By the way, the reason of this charge is that you've enabled the app for 2 pages while it's free to use the app on one page only. We tried to contact you via email but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!
I didn't bother trying this timer bar since it was deceptive. It's not "free" - there's a free trial, but not a version you can use for free.
Will not remove from my store after I disabled the app and deleted it, so annoying, please can someone post on here with developer support line.
Then the developer called me and was very rude and tried to intimidate me to delete this review LOL
Hello Kenneth.
We removed the app's code from your theme, then we asked you to remove your review, as it confusing our customers, hope you understand our side. We don't intimidate our customers to remove reviews.
Don't hesitate to contact us if you need any assistance, we're always glad to help
This is app is horrible. Complete fail. Not only is customization is very limited. The code itself makes changes to your original liquid code which then it takes forever for developer to fix it. Once they fix it you realize that there is another issue that is app have made.
Thanks for your feedback and sorry for such difficulties and inconvenience.
We would be glad to investigate your case and fix any issues with help of our devs if you decide to give us one more chance.
Also, we tried to contact you via email but didn't receive any response yet. Please drop us a line at your convenience :)
Downloaded the app with the intention of using the free plan. During set up I ensured to only select one page but still got billed for 2 pages. Developer copy pastes the same response to everyone who has this issue, and says you used 2 pages when you didn't. Don't download if you want to try the free plan, you will get charged.
Thanks for your feedback.
We've contacted you via email regarding this case.
Also, we have already provided you a charge reversal in order to avoid any accidental charges.
The countdown bar still shows on my site (desktop) even after deleting the app. WTF? Also, it slows the page speed.
Thank you for your feedback. We had tried contacting you but we were unable to get a reply. Our app will not slow the store down as the codes are lightweight. If you had contact us we can help you run some tests to see which code in your store is responsible for the slowness. Thanks.
WATCH OUT!! I installed the free plan of this app and tested it for a couple of hours and then deleted it again. The next month I got charged their full $17.95 which is just ridiculous. Also I see their code is still on my website even though I have removed it. How does this work???? And I cannot remove the left behind code on my page...
Thanks for your feedback. We have contacted you via email regarding this case, hopefully it will be resolved soon.
Do not install a terrible application, if you decide to remove it, then the site will still be, I try to remove it for half a day, the instructions given by them do not correspond to reality.
Thanks for your feedback and sorry that you've faced such difficulties. We've contacted you via email in order to help.
Don't download this app. Says it is free but once you use it it charges you 8.95$. I had the free plan and out of nowhere it charged 8.95$. Worst app ever!
Thanks for your feedback. Sorry that you've faced such inconvenience and confusion. The thing is that the app's free plan allows to use it on one page only and as we see in our database, it was enabled on two pages. Anyway, no worries! We've already requested a charge reversal from Shopify. Also, we tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon! :)
Extremely dissatisfied. Never used app. Still got charged for it. Stanislav, do something about it.
Thanks for your feedback. We've contacted you via email in order to get this case resolved!