Overall rating Based on 5 reviews
I installed this app, however it disappeared from my store in few days. Tried to reinstall it. Shows a blank page. How to even get in touch with their support??
Vape and Juice
Could have been a good app but they took nearly a week to reply. The blame was levelled at their email server, but for an app maker that focuses on manufacturing a messaging experience, it strikes me as a sign to avoid. When they did reply, there was nothing to indicate what app they were replying from. Customer friendly means nothing to them.
The point of great customer service is to reduce the need for a customer to have to do additional work, such that you make your business indespensibly valuable to the user's life.
If a customer replies to your message with "you still haven't answered my Question" you are doing something wrong
Thank you for giving us feedback on your experience with our customer support team. We will be taking note of your feedback to constantly improve our customer service.