Avis (186)
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Adam help us a lot on the setting. But more customization are expected such as background selection, font size, font color etc. Currently this is not available even in PRO version.
Exactly what I was looking for, satisfied with the support too!
The app is very useful but I recommend checking it after installation. They had to manually fix it on our website to work properly. For example, ask them what happens when a gift gadget is out of stock. The staff is very kind.
Hello,
option for hiding "out of stock" gifts is already available in app configuration :)
Great support from Adam!!! Was very fast to solving my problem! It is approved and I recommend!!!! :)
Developer is so nice and easy to talk to. He helped us fix the error we were facing and explained to us how to make it work.
Thank you so much!
This app is awesome and looks nice with icon and works really good with even theme 2.0 latest one and with Shopify Plus. and lightning fast customer/tech service. everyone should have this app! highly for recommended!
I started using this app to give free gift over a certain purchase value but the customers can add this free product without any purchase due to some error in the app. I have highlighted this issue for last three days but no response. Multiple follow ups. moreover the app is buggy. It doesn't allow all design changes it claims it can which also i have highlighted since last 20 days. I am planning to remove it. and won't suggest anyone to use it. Sorry I gave the access but no changes were done expect continuous emails to me to remove the review. I am removing your app today as now it is even interfering with my checkout due to your code. Its lead to lot of abandoned carts since it impacted my checkout and also lot of fraud happened due to this app. sorry but I need to be truthful about your app.
We are so sorry about your frustration. Yes, we wrote you lot of emails about your problem, but we need your reply to help you fix it in your custom store. We are so sorry this app do not work for 100% together with other “free gifts” apps you have in your store. So please reply to our emails and we will help you exactly like we helped many merchants before. We see you still using this app. If you need you can uninstall it and we can refund you.
Again, we are so sorry but we need your cooperation.
Best regards,
Adam
Amazing experience and seller support is incredible. It is very intuitive and easy to use. I would recommend this app.
Very easy to install and looking forward to seeing if it drives additional sales. The support team have been very responsive.
There was a ton of back and forth with Support in order to get the app set up and working for our needs. It's not ideal to need to contact support so much in the set up, however their support team always responded with a 24 hour response time, and helped resolve all the issues until we had the app functioning like we wanted! All in all, I would set this up well ahead of time, but once it's working it works great.