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Great software, great after sales，helped me solve a small problem，I'll be using it for a while and if it's ok I think I'll upgrade my plan.
Be aware!!! I downloaded this app a few days ago and didn't find it helpful so I deleted it. But something horrible happened afterward - all of the products I set as a gift before become FREE via the storefront. I guess the mechanism of this app is in order to make a product as Free Gift, they duplicate the product and mark its price as 0. And so even after you delete the app, those duplicates stay and their price remains 0. This is utterly ridiculous. I have to warn you before you download this app. It will harm your business.
Hello,
we are so sorry about this situation. This app create gifts as "hidden" products. There is probably conflict with another 3rd party app, which show these products in front store. Its no problem for us to help you with this situation.
You can write us to info@singleton-software.com and we will help you with it asap.
Best regards,
Adam from singleton software
Does not work. Does not display on store. Activated in theme and have been trying to resolve it for the past 2 and half hours, awful.
Hello,
we are so sorry about this issue in your store. We are always ready to help. I already wrote you email few days ago. You can write us on chat (from app configuration), or just write us to support@singleton-software.com.
Best regards,
Adam from Singleton software
This app doesn't give all the features it promises (ability for customers to choose size of free gift with live cart window being the main one that's absent), also completely stops working when upgrading to Pro version. Support is silent and explanations on the customization site are basically bad english.
Hello,
i am sorry i was out of office on sunday. If you want to allow customers to choose from variants for gift, you have to turn off "automatically adding gift to cart" option in offer configuration. Problem with another issues should be also in your theme, but i can also fix it for you. Please let me know to email "support@singleton-software.com" and i will fix all your issues.
This app crashed my website and even after uninstalling the app my customers were not able to view my products took us hours to fix and we are tech-savvy BE VERY CAREFUL if you download this app!
Hello,
this problem is already fixed :)
So sorry about it. It was because of new app update, but its already fixed and all is ok now.
Anyway, you can write email to support@singleton-software.com and we will check your store and try to help you.
Best regards,
Adam