Omtaler (176)
Raffiner
-
Etter vurdering
Great app, very kind help provided via the chat by Adam!
I use the app periodically during the end of year season and it is very easy and convenient!
great customer service! such a great software, very useful!
100% recommend
Great light-weight app that is easily customizable to blend with our website look and feel. Anytime we have a question or need assistance with anything, Adam was quick to respond and assist us with any customization we needed. It's also the most budget friendly gift app on the Shopify store and probably the most complete one. I would highly recommend it to other Shopify store owners!
Had some hiccups with their software and they fixed it in <24 hours. Great customer service.
I love this app! It's been very helpful for driving sales and the customer service is amazing. Even though it is fairly easy to use and set up the gifts, I've received great attention from the live chat.
This app is not compatible with Markets Pro. It leads to a DHL error. Just keep that in mind before you install. If you use the Prestige Theme, the app also will not work properly.
Lastly, the support team is very slow to answer. Once they saw this review they replied immediately but were unable to fix any problems I had, so they gave me a 90% discount instead
First, I am sorry about your problem. To be clear, you had no problem with market PRO and DHL error, but with your custom cart drawer, which do not fully cooperate with this app. Yes, I did not reply you back to your email within few hours. I am so sorry about it too, but my time zone is CET and it was deep night. Yes, I give you money back as apologise. I think it was not fair to get 1 star review, because I spent lot of hours to fix your problem in your extremely custom theme. Hope, now is everything ok with this app in your store. If you will need any help in future, just write me to support@singleton-software.com or to chat locate in app configuration.
Best regards,
Adam from Singleton software
Pleased with the app's performance - Sales Motivator - Free Gifts, and with top-notch customer service, I want to thank Adam. He tirelessly stood by me for hours, helping resolve a tricky tech problem. Bottom line: If you ever need an effective way to offer gifts on your online store, this app is the perfect solution.
Good response, very helpful, thanks a lot!
I had the pleasure of receiving assistance from Adam today, and I must say, his help was exceptional! It truly made my day. Adam's expertise and dedication to customer service were evident in every interaction. He went above and beyond to address my concerns and provided solutions with a smile. I am grateful for his outstanding support and would like to commend him for a job well done. Thank you, Adam, for making my experience so positive!
The app works great! And customer service is amazing! Their team is very friendly and polite and always ready to lend a helping hand. This app is highly recommended!