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Great support and app did the trick for what we were trying to accomplish. definitely recommend to use.
Interesting to read all of the great reviews, because our experience was completely the opposite. Once you install the app, the code overwrites your existing theme template (there is no option to make changes prior to enabling the app -- it just automatically installs). We had so many glitches due to our website having more complex programming. The app interfered with 1) our newsletter pop-up and 2) our Add to Cart buttons. Initially, the Add to Cart button was duplicated on product listings i.e. 2 Add to Cart buttons appeared. When I notified Adam of this, he requested access and did something to "fix" the bug. Now, some of our product listings don't have the Add to Cart button at all. I reached out again, and he said, verbatim, "i check your issue for you but this app do not touch “add to cart” buttons in your store. This will be issue for your theme developer." He seemed to be communicative and timely on the first day I downloaded the app. After that, communication has been very lacking. Strongly recommend against installing this app if you have a more robust site.
Hello,
i checked this issue in your store again, to be 100% sure i can write this. Your store contain lot of apps which do the same functionality + custom theme. Thats probably reason why you think this app is problem. Yes you are right, your store is robust, but robust of chaos. Sorry I write you like this, but please first check your store properly, before you will write some of app is guilty for your mess. Anyway, if you will need any help, I can check your store globally and help you to repair. You can write me to email support@singleton-software.com
The app created multiple duplicate products when using the freebie feature and provided all of my customers with free gifts which resulted in $100,000 of refunds for our small business. Instructions on how to use the app should be made more clear...
Hello,
you still did not reply to my email with my question - how can i simulate your problem.
After you gave me access to your store, i checked it and there is lot of functionalities do the same. I think its not fair accuse one app you had money lost, because in your store, you had lot of app which do the same and these apps were in conflict to each other. I strongly recommend you to test if everything work first in test theme, if you have more apps doing the same, especially before black friday.
Best regards,
Adam from Singleton software
As an e-commerce store owner, I recently incorporated into my online shop, and I must say it has been a game-changer.
The plugin, with its remarkable functionalities, has significantly enhanced my customers' shopping experience and overall store performance.
One of the standout features of this plugin is its user-friendly interface.
The highlight of my experience, however, was the exceptional technical assistance provided by the plugin's support team. Whenever I needed clarification on certain features, their response was prompt, courteous, and most importantly, effective.
Their in-depth knowledge and expertise in resolving issues ensured that I was back on track with my store in no time.
It has undoubtedly become an indispensable asset in my e-commerce journey.
If you are looking to enhance your Shopify store's performance and customer experience, this plugin is an absolute must-have.
Great function and great service! I had an an issue with the application that was user error on my behalf and it was dealt with right away.
The biggest negative about this app - if your free gift sells out it will not deactivate the free gift offer automatically - this seems like an easy fix but the support team said the only answer is to manually deactivate the offer. I do not have the time to constantly watch my inventory and do not want to cause more work or issue for myself of my customers if I over sell a free gift.
Hello,
we are so sorry about this missing functionality. We will add it in next app version and contact you then :)
If you will have any other questions, just write us to support@singleton-software.com
Really appreciate the help and work done to get what we need. The app is simple straight forward and support is A++
It's pretty easy to use, we tried it for 3 days with a special offert to get a free gift when ordering a certain amount on our e-shop but we didn't set the time zone correctly so we had a small issue that the support service helped to fix. For next campaign we will definitely purchase this app.
Adam help us a lot on the setting. But more customization are expected such as background selection, font size, font color etc. Currently this is not available even in PRO version.
Exactly what I was looking for, satisfied with the support too!