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Can't find the service team. It's been disabled for a week.
I'm not too happy about this app! It only shows two different sales within a span of 20 seconds. There is no way to update the background color to match your brand nor customize the message inside the box.
service replied a hello and then never replied to my message, the message processing is too untimely
We're very sorry for the disconnection.
We have answered your questions.
Please contact us if you have any questions.
Regards,
I am paying $10 a month for this app and the exact same same keeps popping up!!! I have tried multiple ways to stop this, I have even tried hiding the sale but it doesnt work! FIX THIS ERROR FOR ME ASAP PLEASE. I am allowing the app to show 8 products and the exact same one keeps popping up over and over again! i NEED A RESPONSE NOW. THIS IS AFFECTING MY SALES.
Thanks for your feedback. We feel sorry for your bad experience with the app.
We've sent an email to support you, all the bugs are COMPLETELY FIXED.
Please check your store again.
Your friend,
Autoketing Team.
it's pretty easy to use, and this works wonder for sales. Social proof is a thing now to encourage customers to buy.
Dear Supa Coco,
Thank you for your great review, we hope you enjoyed Sales Pop Master. Your feedback is our motivation!
Autoketing team,
Regards!
The team behind Sales Pop Master unable to fix errors.Very unprofessional.
I had to contact Customer support three times in 5 days and errors are still exist. AVOID.
We're very sorry for the error. We are checking the issue and trying to fix it. This issue only happens in your store, not in the other stores.
We will send an email to support you. Please check it.
Regards
not worth the money ..................................................................................
Hi Carolay,
Thanks for your feedback. We are trying all the way to improve our products, don't know what you have encountered while using our app. Please mail us if you have any questions, we are pleased to serve you as soon as possible.
Have a wonderful day,
Autoketing Team.
Poor form to suddenly decide to start charging for this app and not notify users who have supported you for so long. Instead, you just disabled the app so it wouldn't work anymore with no warning.
Seems to be the pick of the bunch of the pop-up apps. Lots of custom features make this a user-friendly experience.
After months installed and wasting time adjusting it on my two websites, you have to pay !!! not worth it....
Hi Jazz Pelum,
Thanks for your review and we're sorry to hear that our service didn't satisfy your expectations. We always desire to bring the best experience to our customers. We will use this feedback to make this app better and ensure this won't happen again.
Until then, please accept my sincerest apologies on behalf of everyone on the team.
Regards,
Autoketing Team.
Support are poor and insufficient. They take an entire week to reply me, and all they say is that i must delete and reinstall the app . . . and so loose all my information?
We're sorry for the error. You need to reinstall the app to make it work again. You won't lose your settings.
Regards