Overall rating
4.8
Counts per rating level
  • 82% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, impact on sales, and customization options. It's praised for features like sales pop-ups and countdown timers that boost conversions. The support team is responsive and efficient, resolving issues promptly. The free plan is popular among budget-conscious merchants. It's also valued for providing social proof and useful analytics. Many merchants use it across multiple stores, indicating high satisfaction levels.

Edited March 10, 2021

service replied a hello and then never replied to my message, the message processing is too untimely

rhodese
China
About 2 years using the app
Autoketing replied March 10, 2021

We're very sorry for the disconnection.
We have answered your questions.
Please contact us if you have any questions.

Regards,

June 9, 2020

I am paying $10 a month for this app and the exact same same keeps popping up!!! I have tried multiple ways to stop this, I have even tried hiding the sale but it doesnt work! FIX THIS ERROR FOR ME ASAP PLEASE. I am allowing the app to show 8 products and the exact same one keeps popping up over and over again! i NEED A RESPONSE NOW. THIS IS AFFECTING MY SALES.

The Jersey Nation
Australia
Almost 2 years using the app
Autoketing replied June 9, 2020

Thanks for your feedback. We feel sorry for your bad experience with the app.
We've sent an email to support you, all the bugs are COMPLETELY FIXED.
Please check your store again.

Your friend,
Autoketing Team.

October 27, 2020

The team behind Sales Pop Master unable to fix errors.Very unprofessional.
I had to contact Customer support three times in 5 days and errors are still exist. AVOID.

KnitWearMasters
United States
About 1 year using the app
Autoketing replied October 27, 2020

We're very sorry for the error. We are checking the issue and trying to fix it. This issue only happens in your store, not in the other stores.
We will send an email to support you. Please check it.

Regards

Edited May 7, 2020

not worth the money ..................................................................................

carolay.co
Romania
9 months using the app
Autoketing replied May 8, 2020

Hi Carolay,
Thanks for your feedback. We are trying all the way to improve our products, don't know what you have encountered while using our app. Please mail us if you have any questions, we are pleased to serve you as soon as possible.

Have a wonderful day,
Autoketing Team.

Edited April 1, 2020

Poor form to suddenly decide to start charging for this app and not notify users who have supported you for so long. Instead, you just disabled the app so it wouldn't work anymore with no warning.

Seems to be the pick of the bunch of the pop-up apps. Lots of custom features make this a user-friendly experience.

Silver Steel
Australia
8 months using the app
May 10, 2020

After months installed and wasting time adjusting it on my two websites, you have to pay !!! not worth it....

JAZZ PELU
Spain
8 months using the app
Autoketing replied May 11, 2020

Hi Jazz Pelum,
Thanks for your review and we're sorry to hear that our service didn't satisfy your expectations. We always desire to bring the best experience to our customers. We will use this feedback to make this app better and ensure this won't happen again.
Until then, please accept my sincerest apologies on behalf of everyone on the team.

Regards,
Autoketing Team.

November 21, 2020

Support are poor and insufficient. They take an entire week to reply me, and all they say is that i must delete and reinstall the app . . . and so loose all my information?

Sticker Sensations
New Zealand
8 months using the app
Autoketing replied November 22, 2020

We're sorry for the error. You need to reinstall the app to make it work again. You won't lose your settings.

Regards

Edited December 30, 2019

it's pretty easy to use, and this works wonder for sales. Social proof is a thing now to encourage customers to buy.

Supa Coco
United States
8 months using the app
Autoketing replied May 16, 2019

Dear Supa Coco,

Thank you for your great review, we hope you enjoyed Sales Pop Master. Your feedback is our motivation!

Autoketing team,
Regards!

January 9, 2020

Yet to try it fully but had to leave a review for additional feature so not sure why i'm being asked to leave a review before even trying it

MascoDetailing
United Kingdom
7 months using the app
Autoketing replied January 9, 2020

Thanks for your feedback. Sorry for the inconvenience.
We just encourage merchants to leave a review. You can use features after you buy a plan without leaving a review.
Please accept our apology.
Contact us if you have any questions.
Kind regards
Autoketing team

August 25, 2019

made me review it before I could even use it, have to review in order to use so this sucks. nnnn cdvdvd

Top2bottomshop
South Africa
5 months using the app
Autoketing replied August 26, 2019

We are very sorry for the inconvenience. Please contact us if you have any question.
Kind regards