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Customer service is extremely greatly responsive to my inquiries and requests though the application needs to be mobile-optimized. They're willing to make customizations so that the app works for my needs.
Thank you for your valuable feedback! We're glad to hear you're satisfied with our customer service and that we're meeting your customization needs. We appreciate your input on mobile optimization and will continue working to improve the app for you.
What a great app! This is exactly what we needed. It helped our sales reps so much! They Developers are great to work with as well, they changed a few things for us and it really helped us!
Originally, I gave this company a 1 star review. That was approximately 3 weeks ago. Within 3 weeks, the developer contacted me and worked very hard to resolve the issues we were having with the system. They are now fixed (including the billing issue), and our reps seem to be happy. And if the reps are happy, I'm happy. So 1 star has now turned into 5 stars. : )
This app works great, it has all the features we were looking for to make our small business run smoothly. Our sales people have access to everything they need on a day to day basis. The support team has also been outstanding. The response time is excellent, Vik helps us troubleshoot issues we are having and even when it's our error, he takes the time to walk us through the steps to make sure we get it right. Vik has helped us create and perfect our teams experience!
I was looking for a solution to help me build a B2B store, in which sales agents could place orders on behalf of their customers and I found the perfect solution. Sales team app is incredibly easy to install and use. Support is fast and very efficient. Highly recommended!
I wanted to restrict the products a sales rep can choose to put in an order. They were able to make this special modification for a minimal cost with a quick turnaround and made it so it's easy for me to modiify the available products list.
Thank you for your feedback! We're glad we could assist with your customization needs quickly and affordably. It's great to hear that the modification is working well for you and that you're finding it easy to manage your product list. We're here to help whenever you need us!
Vik and the team have been extremely helpful in setting up Our Sales App. We needed an app to allow our sales team to login, create customers and orders with specifics and Sales App has been the ONLY app that has been able to do this for us.
This app works and the support team is very helpful! They reply to our messages quickly and fix the issues that we encountered. However, we had to uninstall it as we are still looking at something that would suit best with our business model.
This is perfect for stores that would just like simple affiliate features.
Thank you for the review :)
I do want to address your comment "This is perfect for stores that would just like simple affiliate features".. Since our app provides much more than simple affilaite features. Affiliates/ Reps / Ambassadors can send invoices, purchase at wholesale rates, share discounts, you can even assign customers to reps and give commission when customers place an order. Reps can even add potential sales leads to your store... You can even have sales team managers to manage your sales teams :)
We are very sad to see you uninstall, but since our app provides such rich feature set for you sales team, i am sure we will see you back soon :)
The team at CSS has been great at helping us resolve issues. It is a little light in the features department is all.
Very quick response. I will give this app a thorough try. I hope I will be provided a link for my representative to log in to his dashboard, which I couldn't find it anywhere.