Sales Reps Commission Manager , 38 vurderinger
Raffiner
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Etter vurdering
We are using this app for our Brand Ambassadors and Jonathan is quick, efficient and modified our code with clear, concise instructions. I would recommend this app to any one. Plus with customer support like this...truly amazing. And did I mention...he was on vacation and responded in less than 24 hours!! That is service!!
Happy to use this to manually track affiliates. Assigning a sales rep to previous orders was key for us. Now the next time that customer comes through they will already be tagged. Simple and ease to use. If you use discount codes to track your sales people this is a fantastic reporting option.
Coverts to pay-for-play only. Any reps or data you have on commissions is inaccessible unless you then pay them for a monthly service. Also just a vibe that it's more a ploy to gain data then provide a service. Don't bother unless you're sure it's the right fit for your needs.
Hi there. We're very sorry to hear that you had a negative experience. We want you to know that based on your feedback, we've changed our policies. Now, even if you do not remain a paying customer, we allow you to view your historical data. Additionally, we wish to assure you that your data is never used, mined, or sold for any purpose other than to provide you with the service we offer. In fact, we clear all of your data after 90 days of inactivity.
We hope that you'll consider giving us another try, or updating your review, based on the above information.
Not really sure what the problem is because I've never been able to set up this app at all. I've contacted service twice and they tell me my email address is wrong. ??? Really? Kinda sure I know my email address. Soooo..... great idea but waiting for an app that works.
Yikes! We were very sorry to see this review. As you mentioned, you signed up with a typo in your email address (one "T" instead of 2 in "outfitters"), and therefore, you were unable to log in to our service. We also tried to email you and contact you directly, but we never received a response.
We're very sorry you chose to leave a 1-star review because of something that ultimately amounts to user error. This is truly harmful to our business - but, that's life, I suppose.
The app is very useful and easy to install. The support from staff is awesome, quick response and assistance all the time. It is now a vital part of our website www.candygowns.com. Thanks!
So far I am not impressed. The app literally doesn't do what it's supposed to do. When I insert the code into my cart.liquid it still allows my customers to advance past that page without selecting a sales rep, rendering this app useless. Support is not helpful resolving the issue, taking hours to go back and forth between emails, and asking questions I've already answered. Definitely not happy. Instead, I may just use this FREE feature from Shopify and sort the reports myself. https://ui-elements-generator.myshopify.com/pages/cart-attribute
Hi there. Unfortunately, the issue that you've specified is a Shopify limitation - not our own limitation. Due to the way that Shopify limits Javascript usage on the cart page, there is technically no way for us to "require" the user to select something on the drop-down. Fortunately, since you left your review, we've introduced 9 other ways to assign reps, including affiliate type links, automatic tagging, discount code association, and more. We hope you'll give us another try and hopefully update your review.
Great app. This app is the reason we signed up to shopify. Jon was fantastic at getting us sorted when we had an issue when we set up the app. We can now sell our products in our classes and make sure our trainers get paid for what they sell in a timely and efficient manner. Very happy.
Installed to test for the 14 day free trial, but had a question. Reached out to support via email and the "live" chat, and have yet to hear back. There is a huge lack of support response. If you don't have a live person available to chat, then remove it from your site as it is misleading.
We appreciate you taking the time to review our product. We did receive your email, however, it ended up in our spam folder and we were not able to respond in a timely manner. We also attempted to contact you to discuss the feature you requested, but unfortunately did not receive a response.