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Just signed up for the 7 day trial. Loaded my 10 sales reps and their existing accounts. I am now going to try this App out for the next 90 days. Platform worked great getting integrated with my store. Yuri was available via contact to answer my questions. Very straightforward so far. fingers crossed
Our company has found the SalesReps app to be a beneficial part of our dealer program. It allows us to track commissions on sales to make sure each dealer receives proper compensation. We look forward to growing our dealer base using this app!
I use this app to help track commission payouts with my sales reps. I looked at the different ones on shopify app store and this one seemed best. I like how it allows reps to enter in custom orders from within the shopify store.
Support is amazing. Yuri really helped us while setting up the app. I also had an issue with another app that broke our theme and he help us correct it.
the app works really well but what makes it really impressive is their support so so good and quick !
So happy you had a great experience. Looking forward to continuing to serve you and your business for years to come.
We used this app to track commission for orders that were taken over the phone. There are good points and bad points. it does track commissions and makes SOME of the calculations easy IF YOU ONLY HAVE ONE SHOPIFY SITE.
If you have multiple sites, its $10,00 per month PER SITE, and then you have to run commissions for each website independently and add them up.
Service is done by YURI, and while he did respond - he has never lifted a finger to help. "You can do this... ", "You can do that..". Even suggestions for the app to improve were basically shrugged off.
There is nothing in this app that cannot be tracked in excel. It does speed up the process as the app automatically fetches the data from the website, and (for example) if you do not pay commissions on Shiping and or taxes, it will organize all of that information for you.
It does not integrate with QBO, so you have to tell it when you pay. I believe the filters on it could be greatly improved. From talking with Yuri, there is nothing in this app that will be changed or improved anytime soon.
Thanks so much for your constructive feedback. We'd like to assure you that we do, in fact, take your suggestions very close to heart, and that we are consistently developing new features based on our users' feedback. We apologize if we gave you the impression that your suggestions were shrugged off. Once again, I assure you, they were not. If you have any additional feedback, please do feel free to contact us.
We have 3 sales reps and we need customers to choose who they want to order with each time, this app comes with a built in feature of a drop down box at the shopping cart page that makes this simple for customers to choose their rep. It is easy for our reps to view their orders and their projected commission and running commission reports is a breeze! The admin portal and rep portals are clean and simple and get the job done. It's very easy to edit commission as well. Possibly the best feature of this plugin is the level of customer support we have received from Yury and the developers of this app. We have had special requests and tweaks needed to the plugin and he has assisted us every time. Very professional and very helpful. We used a different commission tracker from another company that was glitching and had zero support so we were grateful to find this app!! Yury thank you for all your help!
Thank you so much for this wonderful review. We are thrilled to hear that you are happy with the app and the service. We look forward to continuing to serve you and your growing business.
This is a very good tool for helping us keep track of our sales commission. However it could use some improvements in the area of reporting, which is pretty important to my company. I'd also like to see the ability to setup commissions based on conditions per sales rep (such as 1st customer order, Joe gets $x but every order after he gets $y - or after a certain revenue threshhold, commission changes). But overall I'm happy with the app and it does help our business as we try to grow and incentivize our sales team
Thank you for your feedback on our sales commission tracking tool. We are glad to hear that it has been useful for your business.
Regarding your feedback on reporting, we would love to hear more about the specific improvements you would like to see. Please let us know what kind of reporting features you need and we will do our best to incorporate them into our tool.
As for your suggestion on setting up commissions based on conditions per sales rep, we think that's a great idea and we will definitely consider adding that feature in a future update.
Thank you for taking the time to provide us with your valuable feedback. We appreciate your business and are committed to making our tool even better for our customers.
We love the app and the reporting. It is overall great with providing the information needed in the reporting. We may have a unique situation where we may have a large number of employees completing sales at the same time, but the app is easy to use and helps manage the large amount of affiliate links/sales.
Customer service is pretty responsive and is willing to work on resolutions to issues.
Great to hear that you are enjoying the app and its reporting functionality. We are thrilled to hear that the app is meeting your needs and helping you manage a large amount of affiliate links and sales even when multiple employees are completing sales at the same time.
While we strive to provide timely support to all our users, there may be times when we are unable to respond immediately due to high demand or unforeseen circumstances. However, we always do our best to address your queries and concerns as quickly as possible, and we appreciate your patience and understanding in such situations.
Thank you for your feedback, and please do not hesitate to reach out to us if you have any further suggestions or issues to report.
Great app. This app is the reason we signed up to shopify. Jon was fantastic at getting us sorted when we had an issue when we set up the app. We can now sell our products in our classes and make sure our trainers get paid for what they sell in a timely and efficient manner. Very happy.
