Gesamtbewertung
4,6
Anzahl pro Bewertungsstufe
  • 84 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 4 % der Bewertungen sind 2 Sterne
  • 7 % der Bewertungen sind 1 Sterne
27. Januar 2023

If you were looking for a smooth transition from the original ebay app, then this isn't it... First up, as others have said, the interface is very confusing and you have lots of "profiles" to create before you can list anything. Errors get thrown up all the time due to missing information hidden deep in a profile somewhere. The biggest problem for us is it only works on either product types or collections, not individual products. For us, it's impossible to have a collection or type that matches even ebay's minimum required item specifics (e.g. our collections have both new and used items but ebay need to know which) In order to list anything we're having to create a new manual collection, usually with only a handful of items. Then create a profile for that collection, then we can list it. This app would be so much better if it worked like the old ebay app and stored the ebay requirements per product and did away with all the complex profiles. The second problem is the link between this app and the Shopify database seems very slow to update. Changing stock levels or prices by metafields seems to take at least half a day before it shows in this app. (Even forcing Salestio to do a metafield refresh doesn't seem to speed things up)
The support is good though and quick to respond. I'm sure all these companies have seen a huge increase in customers since the demise of the ebay app and hopefully they will invest in the development of their apps and they will continue to get better.

HobbyTrax
Vereinigtes Königreich
Etwa 2 monate mit der App
Jetlic hat geantwortet 31. Januar 2023

Update from 17 Feb: Our team added the possibility to adjust creation data for individual items inside Selling List.
More details in our documentation — https://docs.salest.io/article/294-listing-creation-data-in-the-selling-list-ebay
Such functionality speedup process of exporting products with different configurations.

---

Dear Customer,

Thank you a lot for your feedback on our application. This means a lot to us.
Our team already starts working on improvements for the listing creation flow.
Please feel free to reach our support if you have any other suggestions.

The stock update should work instantly with shopify webhook handling. We will be happy to check your installation additional for the reason of the stock update delay.

Delay with metafields related to the architecture of this feature in Shopify, we are currently investigating a possible way for improvement on this part.

Regards
Alex

24. März 2023

I tried multiple integration apps, and this one was the easiest by far to configure, and works great!

Geek Tech Supply
Vereinigte Staaten
2 tage mit der App
27. Februar 2022

would not let me link my amazon account, just gave an error. i'm not able to fully test this app if it wont even let me link to amazon.

VampireFreaks
Vereinigte Staaten
23 tage mit der App
Jetlic hat geantwortet 27. Februar 2022

Dear VampireFreaks, I am very sorry for the experience you had with our app.

Could you please reach our support with this issue?

We will try to help you. In most cases, this happens when an amazon account is not yet fully verified or doesn't have a professional package (amazon requirments).

Hope this issue will be resolved soon as you will have the possibility to fully check our app.

Regards
Alex from Salestio Team

12. Januar 2023

As you all know by now the Shopify eBay app is discontinued. We were looking for a new app to sync eBay orders to Shopify.
Salestio does everything we were looking for and more. Set up was fast an easy, with a few click our eBay account was connected and the app started importing all the new order from eBay.
Nadia from their customer support team also kindly help us to synchronize past orders that we had pending and do some SKU mappings. Very happy with their customer support, they were very helpful.
The app also allows you to connect your eBay listings to your Shopify listings or to publish your Shopify listings to eBay.
Overall a great success choosing this app to connect our eBay store to Shopify.

ROSSM Wallet
Vereinigte Staaten
Etwa 22 stunden mit der App
Bearbeitet am 7. Januar 2023

Customer support is very helpful and responsive. Unfortunately the app is just very complicated to setup. Very nice interface, but every time we turn around something else isn't working and though we get a helpful response from support, the solution is always some random thing we must do which is unintuitive.

No time for headaches so I decided to try something else. That said, I have to reiterate that their support is top notch. If you have your products organized the way their app needs and have some time to fiddle, it's a really well-designed app with great support.

Tokullectibles
Vereinigte Staaten
6 tage mit der App
Jetlic hat geantwortet 6. Januar 2023

Dear valued customer,

We apologize for the negative experience you had while using our application. We truly value your feedback and will use it to continuously improve our service.

In order to use our application, it is necessary that your Shopify products have unique SKU codes. These codes are used by Salestio for synchronization and order importing.

Additionally, our app uses the Trading API, which allows merchants to update their listings directly through eBay's user interface and provides extra configuration options not available through the Inventory API used by the Shopify eBay app. Unfortunately, items created through the Inventory API cannot be modified or updated through the Trading API, which may have caused the errors you experienced.

If you would like to give our app another try, we would be happy to recreate your eBay listings for you. Please don't hesitate to reach out if you have any further questions or concerns.

23. Juni 2021

This App and the support they give is worthless. Their 5 star reviews are probably from employees. After 4 days I deleted the App. Absolutely useless and it shouldn't be on Shopify at all.

David's Brand
Vereinigte Staaten
4 tage mit der App
Jetlic hat geantwortet 24. Juni 2021

Thank you for sharing your feedback. It will help us do better.
We are truly sorry to hear about your frustrating experience.
We checked your installation and discovered that you did not add your Amazon account to our app. According to the provided screenshots, you used some other app.
As stated before, we will do our best to assist you if you decide to give us another chance.
We look forward to hearing from you soon.

30. September 2022

I tired to link this with EBay, with no success, it got as far as setting up a profile, all I got was a spinner that was still going after 24hrs.
Emailed support. No reply in 24 hrs.
Deleted
To be fair I've tried three apps, and none of them work as promised, Shopify should really check these out before recommending them

Test Valley Models.com
Vereinigtes Königreich
Ein tag mit der App
Jetlic hat geantwortet 30. September 2022

We are very sorry for your experience with our app.

I checked internally with your ticket, and a response for it was sent yesterday. Could you please check your email, sometimes it could land in the spam folder (you should receive an message from support@salest.io).

I also sent you a follow-up email.
If you decide to give our app one more chance we will do our best to assist you with app configuration and setup.

Best Regards
Alex

11. Januar 2023

The app looked so promising. I sell one off items, used on both eBay and Etsy along with my own shopify store. I keep out of stock inventory active for search because I have related products shoppers cross over into in the same categories.

Like many eBay sellers, I am scrambling to find an app worth a lick for listing my shopify inventory on eBay. So, I tried out this app. The app installed the entire shopify inventory, out of stock and archived (items with stock that I am not selling at the moment). Of course, out stock counts toward your available sku's. Importing Archived should be a non-negotiable.... but..ok...I can work with that....

I go to my first profile I created for small 1st class mail products so I can add individual products and the app still does not show inventory available - so I have no idea what is actually available for sale when looking at 3000 plus one off sku's..... I can only think this app was developed around the needs of drop shippers selling 3rd party products.

Fortunately, it didn't cost me a tone of time, but I would recommend you include this little factoid in your app description, because unless you have a handful of sku's to manage or are making product yourself, if you carry any inventory of significance on the shelf, you're gonna have no clue at some point when it is all showing "available" to list.

Support was really prompt in their response to my inquiry about importing and qty issue which I appreciated.

"Salestio does not differentiate if the product is out of stock when sending products to eBay. If you select the whole Selling List and it includes out-of-stock products, Salestio will send them as well.

By default, eBay does not accept products with 0 quantity and might return the Error in listing the out-of-stock products.
However, if you have Out of stock control enabled on eBay, the products will still be listed but they will be hidden from the search results. This way, buyers cannot purchase them."

So I am not sure I want to spend a bunch of time configuring profiles for "0" qty one off items. The sorry part is, they import inventory, they synch inventory, so displaying it in the dropdown for adding items should be a pretty easy code change so that users actually know what they are working with.

This product might be right for some folks, but it is not right for the typical eBay seller.

Just Stuff I Sell
Vereinigte Staaten
Etwa 22 stunden mit der App
Jetlic hat geantwortet 12. Januar 2023

We are sorry to hear that our app did not meet your expectations. We truly appreciate your detailed feedback and take all customer comments seriously. We assure you that your input is incredibly valuable to us and we will do our best to implement the necessary changes to better serve the needs of drop shipper merchants.

We have already identified some potential solutions for the issues you've encountered and would be more than happy to assist you with configuring Salestio. Our dedicated support team is available to help you with any questions or concerns you may have. You can reach us at support@salest.io.

25. März 2023

Great service for Shopify and it makes it easier for me sell on other platforms Thank you and I couldn't ask for a better app like Salestio.

Solamente Cafe
Vereinigte Staaten
42 minuten mit der App
Bearbeitet am 14. Oktober 2022

A few hiccups to start but the developers are very keen to please and addressed issues extremely quickly. I am currently only using this for Etsy orders which I am aware is in beta, but willing to be along for the ride based on my interactions with Alex.

Lil Monsters Bird Toys
Vereinigte Staaten
21 minuten mit der App
Jetlic hat geantwortet 14. Oktober 2022

Thank you very much for your review. This means a lot to us!

If will have any questions or need help, you can always reach out to us and will be happy to help.